User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here
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Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 23
Using Basic Phone Functions
This chapter provides instructions on using your phone’s basic functions. It includes the
following sections:
• Using Phone Hardware and Accessories, page 24
• Adjusting Call Volume and Muting, page 26
• Placing or Answering a Call, page 26
• Putting a Call on Hold, page 27
• Resuming a Call, page 27
• Ending a Call, page 28
• Transferring Calls, page 28
• Redialing, page 30
• Viewing and Returning Missed Calls, page 31
• Turning the Missed Calls Shortcut On and Off, page 32
• Using the Intercom, page 32
• Forwarding Calls — Online Setup, page 33
• Forwarding Calls — Phone-based Setup, page 33
• Setting Do Not Disturb, page 36
• Turning Call Waiting On and Off, page 37
• Parking a Call, page 38
• Placing a Three-Way Conference Call, page 38
• Using Conference Bridges, page 39
• Using the Phone Directories, page 41
• Using the Call History Lists, page 42