User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here
Installing Your Phone
Upgrading Your Phone’s Firmware
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 22
2
Get Your Phone’s IP Address
Before you upgrade, you’ll need the IP address of the phone you are upgrading. To get your IP
address:
STEP 1 Press the Setup button.
STEP 2 Scroll to Network and press select.
STEP 3 Scroll to view Current IP. This is the IP address of your phone.
Install the Firmware
STEP 1 Extract the firmware onto your PC.
NOTE If you are in a VPN connection, you may need to disconnect before proceeding so that your PC
can communicate directly with your phone for the upgrade.
STEP 2 Run the executable file for the firmware upgrade (for example, double click upg-spa504-6-2-
0.exe).
STEP 3 Click Continue after reading the message regarding upgrading and your service provider.
STEP 4 Enter the IP address of your phone and verify the address of your PC.
STEP 5 Click OK. The system displays information about your phone’s current software and
hardware.
STEP 6 Click Upgrade to begin the upgrade.
NOTE Do not disconnect your phone’s power until the upgrade is complete (the lights on your phone
are no longer blinking).
STEP 7 Click OK to dismiss the status message of the upgrade.