User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here
Installing Your Phone
Upgrading Your Phone’s Firmware
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 21
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Upgrading Your Phone’s Firmware
Your phone ships with pre-installed firmware. However, later firmware versions may be
available that add features and fix problems with your phone. You may need to upgrade your
phone to the latest firmware for ideal performance.
!
CAUTION If you are using your phone with 8x8, do not upgrade your phone’s firmware without consulting
8x8. 8x8 may automatically upgrade your phones without any action on your part necessary.
Your phone ships with pre-installed firmware. If you modify the firmware on your own you
may lose your ability to use your phone in conjunction with 8x8 service. If you are using your
Cisco phone with 8x8, do not upgrade your phone’s firmware without consulting 8x8 Support.
8x8 may automatically upgrade your phones without any action on your part necessary as new
features become available that are compatible with your service.
To upgrade your phone’s firmware, do one of the following:
• Download the firmware from the Cisco website and install it from your PC. See the
following section for instructions.
• Upgrade using the Cisco SPA 9000 Voice System Setup Wizard (if your phone is part
of a Cisco SPA 9000 Voice System network). See the Cisco SPA 9000 Voice System
Setup Wizard User Guide.
Determining Your Current Firmware Version
STEP 1 Press the Setup button.
STEP 2 Scroll to Product Info and press select.
STEP 3 Scroll to Software Version. The firmware version number is displayed.
Download the Firmware
Go to www.tools.cisco.com/support/downloads, and enter the model number in the Software
Search box. Save the firmware to your desktop.