User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here

Installing Your Phone
Verifying Phone Startup
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 20
2
Verifying Phone Startup
After receiving power and network connectivity, the phone executes a boot-up sequence.
During this sequence, phones with screens display the Cisco logo and then “Initializing
Network”. All of the lights on the phone will flash.
After your phone is successfully connected to the network and receives a basic configuration,
your phone line keys should glow green.
The phone displays the standard menu for the phone. The date, name and number of the phone
display on the top line of the LCD screen. At the bottom of the LCD screen, softkeys are
displayed over their associated soft buttons.
If the phone does not start, confirm your installation and connections. If these are correct, try
unplugging the phone and plugging it back in again. If you still don’t see the display, then
contact your phone administrator or Internet Telephony Service Provider (ITSP).










