User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here

Installing Your Phone
Connecting a PC to Your Phone (Optional)
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 19
2
Connecting a PC to Your Phone (Optional)
To connect a PC to your phone (optional):
STEP 1 To provide network access to a PC, connect one end of an additional Ethernet cable (not
provided) to the PC port on the back of the phone body. See the “Phone Connections” graphic.
STEP 2 Connect the other end of the Ethernet cable to the network port on your PC.
Connecting Wired and Wireless Headsets (Optional)
The IP phones support headsets from different manufacturers. For the latest supported models,
contact your reseller. Additional information can be found at the manufacturer’s websites:
http://www.plantronics.com
http://www.jabra.com
Each brand and type of headset may require different steps for connection. Consult the
documentation for your particular headset for more information. In general, to connect a
headset:
• Wireless—Connect the headset’s telephone cord into the telephone port on the back of
the IP Phone.
• Wired headsets—Connect the 2.5mm connector from the headset into the headset port
on the right side of the IP phone as shown in the following graphic:










