User guide
Table Of Contents
- Getting Started
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Installing Your Phone
- Reversing the Handset Retention Tab
- Connecting the Phone to the Wireless Network
- Determining Your Current Firmware Version
- Download the Firmware
- Get Your Phone’s IP Address
- Install the Firmware
- Using Basic Phone Functions
- Using the Speakerphone
- Using the Headset with Your IP Phone
- Switching Between the Handset/Headset/Speakerphone During a Call
- Sending Audio to the Phone Speaker
- Choosing Your Preferred Audio Device
- Adjusting Call Volume
- Adjusting the Ringer Volume
- Using Mute
- Using Dial Assistance
- Performing an Attended Transfer
- Performing an Unattended (Blind) Transfer
- Performing an Transfer to Voicemail
- Transferring a Held Call to an Active Call
- Forwarding All Calls
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don’t Answer the Phone
- Delaying Call Forwarding When You Don’t Answer the Phone
- Stopping Call Forwarding
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Conferencing a Held Call with an Active Call
- Conference Menu Options
- Using Your Personal Directory
- Using the Corporate Directory
- Viewing the Call History Lists
- Calling from the Call History Lists
- Deleting a Number from the Call History Lists
- Saving a Call History List Number to Your Directory
- Using Advanced Phone Features
- Creating Speed Dials on Unused Line Buttons
- Creating Numerical Speed Dials
- Changing the LCD Screen Contrast
- Changing the Screen Backlight Settings
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Changing Your Ring Tone
- Setting Your Phone’s Date and Time
- Rebooting Your Phone
- Using the Web Interface
- Where to Go From Here
Getting Started
Understanding Your Phone’s Lines and Buttons
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 5
1
4 Line keys Indicates phone line status.
When lit:
Green: Line is idle.
Red (steady): Line is active or in use.
Red (blinking): Line is on hold.
Orange: Line is unregistered (cannot be used).
These keys can also be programmed by your phone system
administrator to perform functions such as speed dial, call
pickup, or monitoring an extension.
5 Softkey buttons Press a softkey button to perform the action shown on the label
on the LCD screen above.
6 Navigation button Press an arrow key to scroll left, right, up, or down through items
shown on the LCD screen.
7 Messages button Press to access voice mail (must be set up by your phone system
administrator).
8 Hold button Press to place a call on hold.
9 Setup button Press to access a menu to configure features and preferences
(such as your directory and speed dials), access your call history,
and set up functions (such as call forwarding).
10 Mute button Press to mute or unmute the phone. When phone is muted, the
button glows red. A flashing mute button indicates the network
connection cannot be found.
11 Volume button Press + to increase the volume and - to lower the volume of the
handset, headset, speaker (when the handset is off the phone, or
ringer volume (when the handset is on the phone).
12 Headset button Push to turn the headset on or off. When the headset is on, the
button glows green.
13 Speaker button Push to turn the speaker on or off. When the speaker is on, the
button glows green.
14 Keypad Use to dial phone numbers, enter letters, and choose menu items.
# Phone Feature Description