Technical information

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
Voicemail Frequently Asked Questions

Please dial 1303 followed by your password if you are calling on your Digital Voice Global line. Alternatively, enter your mailbox number
(your Digital Voice Global phone number), followed by your password if you are calling from a mobile phone or on a fixed-line phone
service provided by other service providers.

A maximum of 5 messages can be stored at any one time. Duration of each message can be up to one minute.

Yes, you may. Please refer to the Voicemail section in the Digital Voice Global Voice guide.

Call our Customer Care Consultants and we will reset it to the default password (8888) for you.

The system will play a message that will inform the caller that your mailbox is full and he/she is unable to leave any message at that
time. You are encouraged to delete your old messages constantly.

Yes. More than one message can be left in your mailbox at the same time as long as it is within the allocated number of 5 messages.

Yes, simply press *4 to recover the deleted message before the call is hung up.

Yes, as long as the phone has touch-tone dialling facility. Dial 1303, enter your mailbox number (your Digital Voice Global phone number),
followed by your password.

Yes, a copy of the message will remain in your mailbox till you delete it or when the retention period expires.

No,“MessageWaitingIndicator”functionisnotavailableatthepresentmoment.

Messages are purged automatically after four days (for new messages) or two days (for saved messages).

You can access your Voicemail by calling the short code 1303 or any of the local access numbers 6820 1303 or 9850 1303.

Currently each Digital Voice Global account is given one voice mailbox per telephone line.

Your voicemail greeting may be up to 1 minute (60 seconds) long.

No, You cannot stop calls from going to Voicemail eventually in the event there is no answer for your forwarded phone number.