Specifications

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Linksys ATA Administrator Guide
Document Version 3.1
Chapter 3 Configuring Linksys ATAs
Troubleshooting and Configuration FAQ
Figure 1-17 Linksys ATA Caller ID Delivery Architecture
Troubleshooting and Configuration FAQ
This section provides solutions to problems that may occur during the installation and
operation of the Linksys ATA. If you can't find an answer here, check the Linksys web-
site at www.linksys.com.
1. I want to use a different computer to access the administration web server. I entered http://ipaddress,
but this address did not work.
Use the Interactive Voice Response Menu to find out the Linksys ATA Internet IP address. Follow these
steps:
A. Use a telephone connected to the Phone 1 port of the Linksys ATA.
B. Press **** (in other words, press the star key four times).
C. Wait until you hear “Linksys configuration menu. Please enter the option followed by the # (pound)
key or hang up to exit.”
D. Press 110#.
E. You hear the IP address assigned to the Linksys ATA Internet (external) interface. Write it down.
F. Press 7932#.
G. Press 1 to enable WAN access to the administration web server.
H. Open the web browser on a networked computer.
I. Enter http://(Internet IP address of the Linksys ATA).
2. I’m trying to access the Linksys ATA administration web server, but I do not see the login screen.
Instead, I see a screen saying, “404 Forbidden.”
If you are using Windows Explorer, perform the following steps until you see the administration web
server login screen (Netscape Navigator requires similar steps):
A. Click File. Make sure Work Offline is NOT checked.
Polarity
Reversal
First
Ring
CAS
(DTAS)
DTMF/
FSK
Polarity
Reversal
CAS
(DTAS)
FSK
CAS
(DTAS)
Wait For
ACK
FSK
First
Ring
FSK
OSI FSK
a) Bellcore/ETSI Onhook Post-Ring FSK
d) Bellcore Onhook FSK w/o Ring
f) Bellcore/ETSI Offhook FSK
c) ETSI Onhook Pre-Ring FSK/DTMF
e) ETSI Onhook FSK w/o Ring
DTMF
b) ETSI Onhook Post-Ring DTMF
First
Ring