User guide

Using Basic Phone Functions

Recording a Live Call

Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 41

Recording a Live Call

If this feature is available on your phone, you can record a call.

STEP 1 Press LiveRcd. This puts the other party on-hold and initiates a call to the

configured live record number.

STEP 2 Press LiveRcd again to stop the recording.

Viewing and Returning Missed Calls

The LCD screen on your IP phone notifies you if a call came in that was

unanswered.

To return a missed call:

• If the LCD screen shows a missed call, press the Missed softkey to view a list

of missed calls.

• If the LCD screen does not show a missed call:

STEP 1 Press the Setup button.

STEP 2 Scroll to Call History and press the Select button.

STEP 3 Scroll to Missed Calls and press the Select button. You can do one of the following

tasks:

• Press Dial to dial the number that called you.

• Press EditDial to edit the number before calling it, and then press Dial.

NOTE If a call is from a long distance number, you may have to edit the call

before returning it. For example, you may need to enter the prefix digit

that your system requires for an outgoing call.