User guide
Using Basic Phone Functions
Putting a Call on Hold
Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 39
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Using Mute
To mute the phone microphone, speaker, or headset microphone, press the Mute
button on the phone. The button lights red. Press the Mute button again to unmute.
Putting a Call on Hold
To put a call on hold, press the Hold button. A series of beeps indicates the call is
on hold.
Resuming a Call
To resume the call, press the flashing red line button for the call. If you have
multiple calls, all calls are put on hold except the active call.
Ending a Call
To end a call:
• If you are using the handset, hang up.
• If you are using the speakerphone, press the Speaker button.
• If you are using the headset, either press the Headset button (wired) or replace
the receiver (wireless).
• Press EndCall to hang up one call, and preserve another call on the same line. If
necessary, remove the call from hold first.
Transferring Calls
You can transfer a call to another extension.










