User guide

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Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP) 37
Using Basic Phone Functions
This chapter describes how to use the basic functions of your Cisco SPA 525G/
525G2 IP phone. It includes the following sections:
• Placing or Answering a Call, page 38
• Adjusting Call Volume and Muting, page 38
• Putting a Call on Hold, page 39
• Resuming a Call, page 39
• Ending a Call, page 39
• Transferring Calls, page 39
• Managing Call Waiting, on page 40
• Recording a Live Call, on page 41
• Viewing and Returning Missed Calls, page 41
• Forwarding Calls, page 42
• Setting Do Not Disturb, page 42
• Picking Up a Call, page 44
• Placing a Three-Way Conference Call, page 44
• Using the Phone Directories, page 45
• Using the Call History Lists, page 48
• Accessing Voicemail, page 50