Cisco SPA Phones User Guide © 2003 - 2012 Bicom Systems
I Cisco SPA Phones User Guide Table of Contents Part I Introduction 1 Part II Requirements 1 Part III Installation 3 1 Power ................................................................................................................................... Adapter 3 2 Power ................................................................................................................................... over Ethernet (PoE) 3 3 IP Address ..............................................................
Introduction 1 1 Introduction Cisco SPA Phones User Guide This User Guide is written as general guide on how to set up the Cisco SPA phone models: SPA301, SPA501G, SPA502G, SPA504G, SPA508G, SPA509G and SPA525G to work with PBXware 3.1. 2 Requirements 1. Identify Cisco SPA Phone Model To start and successfully complete registration of your Cisco SPA phone you need to know which phone model you will setup.
2 Cisco SPA Phones User Guide you should check. Although different phone models can have exactly the same requirements and installation procedure, phone models can also have significantly different requirements and installation procedure, so that ignorance of your own model may result in the inability to successfully set up your phone. 2. Phone firmware Make sure that your phone is loaded with appropriate firmware version. model firmware SPA301 7.4.9c SPA501G 7.4.9c SPA502G 7.4.9c SPA504G 7.4.
Requirements 3 "Release" denotes the exact version of your PBXware. 3 Installation This chapter describes how to install and connect the phone to the electrical power and data network as well as how to apply factory settings. The following topics are covered: - Power adapter - Power over Ethernet (PoE) - Factory Settings 3.1 Power Adapter 1.
4 Cisco SPA Phones User Guide Setup button, scroll to Network and press select, scroll to view current IP address. For Cisco SPA phone model SPA501G press the Setup button, enter 110, then press #, the IP address will be recited. For Cisco SPA phone model SPA525G press the Setup button, select Status, scroll to Network Status, press Select. 3.4 Factory Settings 1. Reset to factory settings This step is not required for out-of-the-box phones, however, if the phone has been already used then it is a must.
Registering Phone 4 5 Registering Phone This chapter describes how to identify Cisco SPA phone model, requirements that must be met and how to register the phone using manual configuration or auto provisioning. The following topics are covered: - Manual Configuration - Auto Provisioning 4.1 Manual Configuration This chapter describes how to set UAD settings, create PBXware extension and register the phone. The following topics are covered: - UAD Settings - Creating Extension - Registering Phone 4.1.
6 Cisco SPA Phones User Guide Click on the Save button to save changes. 4.1.2 Creating Extension 1. Add Extension Navigate to Extensions. Click on Add Extension. The standard options window will be shown below. Select Cisco SPA phone model from the UAD select box. Select Location: Local or Remote. Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc. Click on the Next step button. 2.
Registering Phone 7 Name Enter a name for the extension being created. Example: John Smith. E-mail Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems. com Click on the Save button. Optionally, click on the Save & E-mail button. Account details will be sent to the e-mail address associated with this extension.
8 4.1.3 Cisco SPA Phones User Guide Registering Phone This chapter describes how to register Cisco SPA phone using Hostname or IP Address, or DNS SRV. The following topics are covered: - Hostname or IP Address - DNS SRV 4.1.3.1 Hostname or IP Address 1. Login to phone web administration interface Open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example: http://192.168.1.22.
Registering Phone 9 Click on the Submit All Changes button. You'll have to wait sometime prior for the device to reboot. If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration. 4.1.3.2 DNS SRV This chapter describes how to use a DNS SRV record which specifies the location of the PBXware. N O TE Y our DNS Serv er needs to be configured correctly for this to work.
10 Cisco SPA Phones User Guide DNS SRV Auto Prefix Select Yes. User ID PBXware extension number. Example: 1003. Password The Secret of the extension as received in the e-mail associated with this extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created extension. Click on the Submit All Changes button. You'll have to wait sometime prior for the device to reboot. If everything is done as above described, you should have successfully registered your phone to PBXware.
Registering Phone 11 Click on the Save button to save changes. 4.2.2 Creating Extension 1. Add Extension Navigate to Extensions. Click on Add Extension. The standard options window will be shown below. Select Cisco SPA phone model from the UAD select box. Select Location: Local or Remote. Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc. Click on the Next step button. 2.
12 Cisco SPA Phones User Guide Name Enter a name for the extension being created. Example: John Smith. E-mail Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems. com Auto Provisioning Set to Yes. MAC Address Enter Cisco SPA phone MAC address. Example: 0002FDFF1536. MAC address can be found at the back of the phone. Click on the Save button. 4.2.
Registering Phone 4.2.3.1 13 DHCP 1. Configure DHCP Make sure your DHCP router is configured to use option 66 to automatically instruct phones with the URL for auto provisioning. For more information refer to your router documentation or contact your network administrator. 2. Phone first boot or user initiated reboot Auto provisioning process will start during phone first boot or after reboot process has been initiated by user.
14 Cisco SPA Phones User Guide - Example for Hostname: tftp://voip.bicomsystems.com/$MA.cfg - Example for IP Address: tftp://192.168.1.10/$MA.cfg Make sure you replace Hostname or IP Address from this example with your PBXware Hostname or IP address. Click on Submit All Changes and wait 35 seconds. The phone may reboot. Reboot the phone and wait for the phone to reboot once again.
Registering Phone 15 described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration. 4.2.3.3 DNS SRV This chapter describes how to use a DNS SRV record which specifies the location of the PBXware. N O TE Y our DNS Serv er needs to be configured correctly for this to work. Bicom Sy stem s can prov ide serv ice to set up this for y ou. 1.
16 Cisco SPA Phones User Guide Login to phone web administration interface with your username and password. Please note, factory default login details are username: admin and password: admin. Click on Admin Login and then on Advanced. Click on Provisioning tab. Profile Rule In the Profile Rule field enter the Hostname. - Example for the Hostname: bicomsystems.com Make sure you replace Hostname from this example with your PBXware Hostname.
