System information

Customizing Standard Features

Configuring the Message Waiting Indicator

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 69

STEP 1 Click Admin Login > advanced > Voice > Phone.

STEP 2 Under Programmable Softkey Enable, choose yes to enable.

STEP 3 In the Programmable Softkeys section, edit the following:

• PSK1: fnc=sd;ext=*67@$PROXY;nme=hold;ext2=*68@$PROXY;nme2=

resume;holdkey=yes

• Connected Key List: Edit the field to add psk1|1 to the string, editing the

existing

softkeyname

|1 to PSK1. For example, the original string:

endcall|1;conf|2;xfer|3;bxfer;confLx;xferLx;park;

phold;flash;

becomes:

psk|1;endcall|2;conf|3;xfer;bxfer;confLx;xferLx;

park;phold;flash

STEP 4 Click Submit All Changes.

Configuring the Message Waiting Indicator

You can configure the message waiting indicator (MWI) for separate extensions on

the phone. The MWI lights based on the presence of new voicemail messages in

the mailbox.

To enable the indicator at the top of your Cisco SPA300 Series or Cisco SPA500

Series IP phone to light when voice mail is left, or on a Cisco WIP310 display a

seeing message waiting notification, navigate to Admin Login > advanced >

Voice > Ext_n. Under Call Feature Settings in the Message Waiting list, choose yes

to enable.