System information

Customizing Standard Features

Customizing Phone Softkeys

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 67

Configuring Toggling for PSKs

You can now configure PSKs to toggle, or switch between two PSK actions. This is

useful when you want a user to be able to switch between two star code actions

that have been defined for a PSK. For example, a PSK could be configured to

toggle between turning call forwarding on and off using the “call forwarding on”

star code (*72) and the “call forwarding off” star code (*73).

To configure this type of PSK, enter the following into the “PSK name” field in the

Voice > Phone tab in the management interface:

fnc=sd;ext=starcode@$PROXY;nme=name;ext2=starcode@PROXY;

nme2=name2

where fnc=sd is the function of the key (speed dial), starcode is the star code

action to perform, name is the name of the first action, ext2 is the second star

code action to perform, and name2 is the name of the second action to perform.

The

name

field displays on the softkey on the IP phone screen. Cisco

recommends a maximum of 8 characters for a Cisco SPA30X or Cisco SPA50X

phone and 10 characters for a Cisco SPA525G or Cisco SPA525G2 phone. If more

characters are used, the label can be truncated on the IP phone screen.

For example, to configure a call forwarding on/off PSK that displays on the far

lower left of the IP phone screen when the phone is idle:

STEP 1 Click Admin Login > advanced > Voice > Phone.

STEP 2 Under Programmable Softkey Enable, choose yes to enable.

STEP 3 In the Programmable Softkeys section, edit the following:

• PSK1: fnc=sd;ext=*72@$PROXY;nme=CFOn;ext2=*73@$PROXY;nme2=

CFOff;

• Idle Key List: Edit the field to add psk1|1 to the beginning of the string; for

example:

psk1|1;em_login;acd_login;acd_logout;avail;unavail;

redial;dir;cfwd;dnd;lcr;pickup;gpickup;unpark;em_logout;

STEP 4 Click Submit All Changes.

Configuring PSKs to Call XML Scripts

To configure an XML script, enter the following in the PSK field:

fnc=xml;nme=scriptname;url=http://scriptURL.xml