System information

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 1
Contents
Chapter 1: Getting Started 11
Overview of the Phones 12
Cisco Attendant Console 12
Changing the Cisco SPA500DS Attendant Console Display 12
Network Configurations 14
Cisco SPA9000 Voice System 15
Cisco Unified Communications 500 Series for Small Business 15
Other SIP IP PBX Call Control Systems 15
Updating Firmware 16
Determining the Firmware Version 17
Determining the IP Address of the Phone 18
Downloading the Firmware 19
Installing the Firmware 19
Using the Web-Based Configuration Utility 20
Allowing Web Access to the IP Phone 21
Saving the Configuration Profile 23
Understanding Administrator and User Views 23
Restricting User Access to the Phone Interface Menus
(Cisco SPA300 and Cisco SPA500 Series) 24
Accessing Administrative Options 24
Using the Web Administration Tabs 24
Viewing Phone Information 25
Viewing Reboot Reasons 25
Viewing the Reboot History on the Phone Web User Interface 27
Viewing the Reboot History on the IP Phone Screen 27
Viewing the Reboot History in the SPA Status Dump File 27
Using IVR on IP Phones Without Screens 27
Ensuring Voice Quality 31
Supported Codecs 31
Bandwidth Requirements 32
Factors Affecting Voice Quality 33
SIP Publish Signaling Improvements 35