User guide

5-4
Cisco H.323 Signaling Interface User Guide
OL-2156-04 Rev. A1
Chapter 5 Troubleshooting Cisco HSI Alarms
Acknowledging and Clearing Alarms
Acknowledging and Clearing Alarms
To acknowledge that an alarm is recognized but not cleared, use the ack-alm MML command. See
Appendix A, “MML User Interface and Command Reference,” for more information.
To clear an alarm, use the clr-alm MML command. See Appendix A, “MML User Interface and
Command Reference,” for more information.
Table 5-3 Elements of Continuous Mode Messages
Element Description
systemId The name of your device and its identifier.
YYYY-MM-DD The year, month, and day that the alarm or information event occurred.
hh-mm-ss-ms The hour, minute, second, and millisecond that the alarm or information event
occurred.
severity The severity level of the alarm or information event. Severity is represented by a
two-character indicator with the following meanings:
• *C—Critical alarm. A critical alarm indicates that a serious problem exists
in the network. It causes a restart or reboot of the Cisco HSI. Clear critical
alarms immediately.
• **—Major alarm. A major alarm indicates the existence of a problem that
disrupts service. Clear major alarms immediately. Major alarms differ from
critical alarms in that they do not initiate automatic recovery processes.
• *^—Minor alarm. A minor alarm indicates the presence of a problem that
does not disrupt service. Note and clear minor alarms as soon as possible.
• A^—Informational event. An informational event indicates the presence of
an atypical network condition, such as a timer expiration, a value that has
exceeded preset thresholds, or unexpected response from an end point to a
signaling messages sent by the Cisco HSI.
• — (Empty spaces in two leftmost columns). The alarm or event has been
cleared. “STATE=CLEARED” is displayed.
almCat Alarm category. A text string that indicates whether the message is an alarm or
an informational event and the MML alarm or event message. See Table 5-4 for
a list of alarm categories.
Note Despite its name, the alarm category field is used for both alarms and
informational events.
Acknowledgement Indicates whether the alarm has been acknowledged.