C H A P T E R 4 Configuring Settings on the Cisco Unified IP Phone The Cisco Unified IP Phone includes many configurable network and device settings that you may need to modify before the phone is functional for your users. You can access these settings, and change many of them, through menus on the phone.
Chapter 4 Configuration Menus on the Cisco Unified IP Phone 7970 Series Configuring Settings on the Cisco Unified IP Phone Before you can change option settings on the Network Configuration menu, you must unlock options for editing. See the “Unlocking and Locking Options” section on page 4-3 for instructions. For information about the keys you can use to edit or change option settings, see the “Editing Values” section on page 4-4.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone 7970 Series Procedure Step 1 Press the Settings button to access the Settings menu. Step 2 Perform one of these actions to display the Network Configuration menu or the Device Configuration menu: Step 3 • Use the Navigation button to select the desired menu and then press the Select softkey. • Use the keypad on the phone to enter the number that corresponds to the menu.
Chapter 4 Configuration Menus on the Cisco Unified IP Phone 7970 Series Configuring Settings on the Cisco Unified IP Phone Make sure to lock options after you have made your changes. Caution Do not press **# to unlock options and then immediately press **# again to lock options. The phone will interpret this sequence as **#**, which will reset the phone. To lock options after unlocking them, wait at least 10 seconds before you press **# again.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Overview of Options Configurable from a Phone Note The Cisco Unified IP Phone provides several methods you can use to reset or restore option settings, if necessary. For more information, see the “Resetting or Restoring the Cisco Unified IP Phone” section on page 9-16.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Overview of Options Configurable from a Phone Table 4-1 Settings Configurable from the Phone (continued) Category Description IP settings If you do not use DHCP in your network, you can make IP settings manually.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Network Configuration Menu The Network Configuration menu provides options for viewing and making a variety of network settings. Table 4-2 describes these options and, where applicable, explains how to change them. For information about how to access the Network Configuration menu, see the “Displaying a Configuration Menu” section on page 4-2.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description Domain Name Name of the Domain Name System (DNS) domain in which the phone resides. IP Address Internet Protocol (IP) address of the phone. If you assign an IP address with this option, you must also assign a subnet mask and default router. See the Subnet Mask and Default Router options in this table.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description TFTP Server 1 Primary Trivial File Transfer Protocol (TFTP) server used by the phone. If you are not using DHCP in your network and you want to change this server, you must use the TFTP Server 1 option. If you set the Alternate TFTP option to yes, you must enter a non-zero value for the TFTP Server 1 option. To Change 1.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description TFTP Server 2 Optional backup TFTP server that the phone uses if the primary TFTP server is unavailable. If neither the primary TFTP server nor the backup TFTP server is listed in the CTL file on the phone, you must unlock the CTL file before you can save changes to the TFTP Server 2 option.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description DNS Server 1 Primary Domain Name System (DNS) server (DNS Server 1) and optional backup DNS servers (DNS Server 2–5) used by the phone. DNS Server 2 DNS Server 3 DNS Server 4 DNS Server 5 Operational VLAN ID Auxiliary Virtual Local Area Network (VLAN) configured on a Cisco Catalyst switch in which the phone is a member.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description DHCP Address Released Releases the IP address assigned by DHCP. Alternate TFTP 4-12 Indicates whether the phone is using an alternative TFTP server. To Change 1. Unlock network configuration options. 2.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description SW Port Configuration Speed and duplex of the network port (labeled 10/100 SW on the Cisco Unified IP Phone 7970, and 10/100/1000 SW on the Cisco Unified IP Phone 7971G-GE).
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description PC Port Configuration Speed and duplex of the access port (labeled 10/100 PC on the Cisco Unified IP Phone 7970, and 10/100/1000 PC on the Cisco Unified IP Phone 7971G-GE).
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description PC VLAN Allows the phone to interoperate with 3rd party switches that do not support a voice VLAN. The Admin VLAN ID option must be set before you can change this option. To Change 1. Unlock network configuration options. 2. Make sure the Admin VLAN ID option is set. 3.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu • Security Configuration Menu, page 4-22 • QoS Configuration Menu, page 4-24 • Network Configuration, page 4-24 For instructions about how to access the Device Configuration menu and its sub-menus, see the “Displaying a Configuration Menu” section on page 4-2.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu An option may also display one of more of the designations or icons shown in Table 4-4: Table 4-4 Cisco Unified CallManager Server Designations Designation Description SRST Indicates a Survivable Remote Site Telephony router capable of providing Cisco Unified CallManager functionality with a limited feature set.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu HTTP Configuration Menu The HTTP Configuration menu displays the URLs of servers from which the phone obtains a variety of information. This menu also displays information about the idle display on the phone. Table 4-5 describes the options on the HTTP Configuration menu.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-5 HTTP Configuration Menu Options (continued) Option Description To Change Idle URL URL of an XML service that the phone Use Cisco Unified CallManager displays when the phone has not been Administration to modify. used for the time specified in the Idle URL Time option and no menu is open.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-6 Locale Configuration Menu Options (continued) Option Description To Change Network Locale Use Cisco Unified CallManager Network locale associated with the Administration to modify. phone user. The network locale identifies a set of detailed information that supports the phone in a specific location, including definitions of the tones and cadences used by the phone.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Media Configuration Menu The Media Configuration menu displays whether the headset, speakerphone, and video capability are enabled on the phone. Table 4-8 describes the options on this menu. Table 4-8 Media Configuration Menu Options Option Description To Change Headset Enabled Indicates whether the Headset button is Use Cisco Unified CallManager enabled on the phone. Administration to modify.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-9 Power Save Configuration Menu Options (continued) Option Description To Change Display Idle Timeout Length of time that the phone is idle before the display turns off. Applies only when the display was off as scheduled and was turned on by an end-user (by pressing a button on the phone, touching the touchscreen, or lifting the handset). Use Cisco Unified CallManager Administration to modify.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-10 Security Configuration Menu Options Option Description To Change PC Port Disabled Indicates whether the access port on the Use Cisco Unified CallManager Administration to modify. phone is enabled or disabled. Note If disabled, video will not work on this phone, even if video is enabled. GARP Enabled Use Cisco Unified CallManager Indicates whether the phone learns Administration to modify.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-10 Security Configuration Menu Options (continued) Option Description To Change Security Mode Displays the security mode that is set for the phone. Use Cisco Unified CallManager Administration to modify. Logging Display For use by the Cisco Technical Assistance Center (TAC), if necessary.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Note Even if a Load Server is configured, the phone continues to use TFTP Server 1 or TFTP Server 2 for obtaining configuration files. To configure the Load Server option, use the Cisco Unified CallManager Administration Phone Configuration page, Product Specific Configuration section.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu 4-26 Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.
