Datasheet

Release Notes for Catalyst 4500 Series Software Release 7.x

OL-1983-28

Usage Guidelines, Restrictions, and Troubleshooting

Nonembedded CiscoView

This section contains usage guidelines, restrictions, and troubleshooting information that apply to

nonembedded CiscoView:

• The supported client platforms, browsers, and Java Plug-in versions are as follows:

Note The Java Plug-in can be downloaded from

http://www.cisco.com/cgi-bin/tablebuild.pl/cview-plugin

Note Java Plug-in versions 1.3.0_01 and 1.3.0_02 do not work with CiscoView.

Note Java Plug-in versions 1.3.1_01 and later are not supported by CiscoView.

• If the CiscoView chassis scroll bar does not appear, resize the browser window. Another workaround

is to right-click on the chassis and select Resize to decrease the size of the chassis view.

On Windows NT machines with Java Plug-in 1.3.0 installed and Netscape Navigator running, the

CiscoView chassis scroll bar does not appear, even after you resize the window. To correct the

problem, upgrade to Java Plug-in 1.3.1. (CSCdw58407)

• Nonembedded CiscoView does not work after you resize a browser window in Solaris. Make sure

that you are using Netscape Communicator 4.7 from Sun Microsystems, not from Netscape.

• On Solaris machines that are running Netscape Navigator 4.77, 4.78, or 4.79, with Java Plug-in 1.3.1

installed, you might see a blank screen after launching CiscoView. (CSCdw13384)

Follow these steps to correct the problem:

Step 1 Uninstall the current Java Plug-in from your machine.

Step 2 Download the Java Plug-in from this location and install it:

http://www.cisco.com/cgi-bin/tablebuild.pl/cview-plugin

Step 3 Clear the cache by entering this CLI command: rm -rf ~/.netscape

Step 4 Enter this CLI command: export NPX_PLUGIN_PATH = /usr/j2se/jre/plugin/sparc/ns4

Step 5 Launch Netscape Navigator.

Client Platform Web Browser Java Plug-in

Solaris 2.7/2.8 Netscape Navigator 4.76, 4.77, 4.78,

4.79

Java Plug-in 1.3.0 (JRE 1.3.0)

Java Plug-in 1.3.1 (JRE 1.3.1)

Windows 98

Windows NT 4.0

Windows 2000

Internet Explorer 5.5

Netscape Navigator 4.76, 4.77, 4.78,

4.79

Java Plug-in 1.3.0-C (JRE 1.3.0)

Java Plug-in 1.3.1 (JRE 1.3.1)

HPUX 11.0 Netscape Navigator 4.77, 4.78, 4.79 Java Plug-in 1.2.2 (JRE 1.2.2)

Java Plug-in 1.3.1 (JRE 1.3.1)

AIX 4.3.3 Netscape Navigator 4.77, 4.78, 4.79 Java Plug-in 1.3.0 (JRE 1.3.0)

Java Plug-in 1.3.1 (JRE 1.3.1)