User guide
Table Of Contents
- 1 Introduction
- 2 Cisco SA 520W Security Appliance VPN configuration
- 3 TheGreenBow IPSec VPN Client configuration
- 4 Tools in case of trouble
- 5 VPN IPSec Troubleshooting
- 5.1 « PAYLOAD MALFORMED » error (wrong Phase 1 [SA])
- 5.2 « INVALID COOKIE » error
- 5.3 « no keystate » error
- 5.4 « received remote ID other than expected » error
- 5.5 « NO PROPOSAL CHOSEN » error
- 5.6 « INVALID ID INFORMATION » error
- 5.7 I clicked on “Open tunnel”, but nothing happens.
- 5.8 The VPN tunnel is up but I can’t ping !
- 6 Contacts

Doc.Ref tgbvpn_cg-cisco-SA500-series-en
Doc.version 3.0 – May 2010
VPN version 4.x
IPSec VPN Router Configuration Property of TheGreenBow Sistech SA - © 2001-2010 5/14
Your Cisco SA 520W is now ready; the VPN Wizard has automatically created each one corresponding IKE and
VPN policies. Under the menu "IKE Policies" and "VPN Policies" you can make further detailed settings for the
tunnel configuration. Please note that these changes must be considered in the IPSec VPN Client as well.