User guide
Table Of Contents
- 1 Introduction
- 2 Cisco SA 520W Security Appliance VPN configuration
- 3 TheGreenBow IPSec VPN Client configuration
- 4 Tools in case of trouble
- 5 VPN IPSec Troubleshooting
- 5.1 « PAYLOAD MALFORMED » error (wrong Phase 1 [SA])
- 5.2 « INVALID COOKIE » error
- 5.3 « no keystate » error
- 5.4 « received remote ID other than expected » error
- 5.5 « NO PROPOSAL CHOSEN » error
- 5.6 « INVALID ID INFORMATION » error
- 5.7 I clicked on “Open tunnel”, but nothing happens.
- 5.8 The VPN tunnel is up but I can’t ping !
- 6 Contacts

Doc.Ref tgbvpn_cg-cisco-SA500-series-en
Doc.version 3.0 – May 2010
VPN version 4.x
IPSec VPN Router Configuration Property of TheGreenBow Sistech SA - © 2001-2010 4/14
2 Cisco SA 520W Security Appliance VPN configuration
This section describes how to build an IPSec VPN configuration with your Cisco SA 520W VPN router.
2.1 Preparation
To ensure that your Cisco SA 520W VPN router is accessible from the Internet via a domain such as "cisco-
gateway.de", you should configure a dynamic DNS service. For more support, see your Cisco SA 520W VPN
router user manual or under http://www.cisco.de/.
2.2 Cisco SA 520W Settings
Once connected to your Cisco SA 520W VPN gateway, you must select “VPN” and “VPN Wizard” tabs under
“IPSec”.
Set Cisco SA 520W parameters and values as shown and click "Apply" to save these settings.