User guide
Table Of Contents
- 1 Introduction
- 2 Cisco SA 520W Security Appliance VPN configuration
- 3 TheGreenBow IPSec VPN Client configuration
- 4 Tools in case of trouble
- 5 VPN IPSec Troubleshooting
- 5.1 « PAYLOAD MALFORMED » error (wrong Phase 1 [SA])
- 5.2 « INVALID COOKIE » error
- 5.3 « no keystate » error
- 5.4 « received remote ID other than expected » error
- 5.5 « NO PROPOSAL CHOSEN » error
- 5.6 « INVALID ID INFORMATION » error
- 5.7 I clicked on “Open tunnel”, but nothing happens.
- 5.8 The VPN tunnel is up but I can’t ping !
- 6 Contacts

Doc.Ref tgbvpn_cg-cisco-SA500-series-en
Doc.version 3.0 – May 2010
VPN version 4.x
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6 Contacts
News and updates on TheGreenBow web site: http://www.thegreenbow.com
Technical support by email at support@thegreenbow.com
Sales contacts by email at sales@thegreenbow.com