Specifications

Chapter Introduction

Cisco Systems Overview

Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today, networks

are an essential part of business, education, government and home communications, and

Cisco Internet Protocol-based (IP) networking solutions are the foundation of these

networks. Cisco hardware, software, and service offerings are used to create Internet

solutions that allow individuals, companies, and countries to increase productivity, improve

customer satisfaction and strengthen competitive advantage. The Cisco name has become

synonymous with the Internet, as well as with the productivity improvements that Internet

business solutions provide. At Cisco, our vision is to change the way people work, live, play

and learn.

Cisco was founded in 1984 by a small group of computer scientists from Stanford

University. Since the company's inception, Cisco engineers have been leaders in the

development of Internet Protocol (IP)-based networking technologies. This tradition of IP

innovation continues with industry-leading products in the core areas of routing and

switching, as well as advanced technologies.

Today, with more than 34,000 employees worldwide, Cisco remains committed to creating

networks that are smarter, thanks to built-in intelligent network services; faster, in their

ability to perform at ever-increasing speeds; and more durable, with a generational approach

to an evolutionary infrastructure.

Partner and Customer Support

Partner Sales and Technical Assistance Contact Information

Cisco Authorized Refurbished Equipment (Select Countries Only)

Customers looking for used Cisco equipment can now be assured of the quality and support

they come to expect from new Cisco products, through the Cisco Authorized Refurbished

Equipment program. Cisco Authorized Refurbished Equipment gives customers a price

competitive alternative to buying uncertified and unlicensed products off the secondary

market. All equipment sold through this program is labeled “Refurbished by Cisco

Systems,” indicating that the product is Cisco tested, refurbished, authorized, and

supported. The program is limited to certain countries, so interested customers should

check with their local Cisco account manager of Cisco authorized reseller for availability.

For More Information

End Users/Customers:

cisco.com/en/US/ordering/or6/or17/order_refurbished_equipment_program_description.html

Resellers: http://www.cisco.com/go/refurb (click on “Refurbished Products”)

Customer Help Lines Contact Information

Presales—Partner/Reseller Helpline

800 553-6387 (within U.S.)

408 526-7208 (outside U.S.)

http://CiscoPartner.custhelp.com/

Post-Sales—Technical Assistance Center (TAC)

800 553-2447 (within U.S.)

408 526-7209 (outside U.S.)

tac@cisco.com (e-mail)