Specifications

4-7
Cisco Unity—Unified Messaging and Voice Mail
Chapter 4 Voice and IP Communications
Cisco Unity—Unified Messaging and Voice Mail
Cisco Unity is a powerful Unified Communications server that provides advanced,
convergence-based communication services and integrates them with the desktop
applications business professionals use everyday, improving customer service and
productivity. Designed for enterprise-scale organizations, Cisco Unity delivers unified
messaging that gives subscribers the ability to access and manage messages and calls from
anywhere, at any time, regardless of device or media type. Subscribers can listen to e-mail
over the telephone, check voice messages from the Internet, and if a fax server is present,
forward faxes to any local fax machine. Cisco Unity voice messaging features robust
automated attendant functionality that includes intelligent routing, and easily customizable
call screening and message notification options. Cisco Unity supports localized versions in
multiple languages and supports multiple languages on a single system.
Cisco Unity’s optional digital networking module enables connectivity to other Cisco Unity
servers at the same site via the LAN or remotely via WAN. Digital networking gives users
the ability to send subscriber-to-subscriber messages anywhere in the world.
Cisco Unity supports both Cisco CallManager and leading legacy telephone systems—even
simultaneously—to help smooth the transition to IP telephony and protect existing
infrastructure investments. Built on a scalable platform, it uses streaming media and an
intuitive HTML browser-style system administration interface. Costs are minimized when
Cisco Unity’s server architecture is truly unified with an organization’s data network.
Key Features
• Architecture allows IT staff to set one back-up procedure, one message storage policy,
and one security policy
• Enhanced scalability allows up to 72 ports per server; up to 7,500 subscribers per
server; or a total of 250,000 users in an Exchange environment or 100,000 users in a
Domino environment up
• Support for Exchange 2000/Active Directory as the single message store and directory;
AMIS-A and VPIM interoperability for Exchange systems.
• Enhanced networking for large deployments
• Support for multiple CCM clusters; ability to light Message Waiting Indicators
• With Exchange/Domino off-line, utilizes pre-MTA queue to take messages and give
basic message access; Support for Lotus Domino as the single message store
• Fault-tolerant system tools—robust security, file replication, and event logging
• Scalable, high-availability hardware platforms—Server options with multiple
processors, redundant fans, redundant power supplies and RAID hard disk drives
• Support for Windows 2000 in a mixed/native mode
• Unity Inbox/VMI (Visual Messaging Interface) is an Internet Explorer-based voice
mail inbox providing unified messaging
• Unity Bridge provides advanced message interchange functionality with legacy
Avaya/Octel voice mail systems—unlocking proprietary networking to deliver open
standards-based IP migration
Specifications
Feature Cisco Unity 4.0
Unity Voice Mail (VM) and
Unified Messaging (UM)
Possible Configurations
16, 32 and Max sessions
Configured for CallManager or configured for legacy PBX/dual integration
1
1. Contact your Cisco Software Sales Representative for integration information.
Options
Voice Mail; Voice Mail with Multi-lingual option; Unified Messaging with Text-to-Speech (TTS) option Unified
Messaging with Multi-lingual option; Exchange or Domino; AMIS for Exchange; VPIM for Exchange; Unity
Inbox/Visual Messaging Interface; Failover for Exchange; Unity Bridge for Exchange