User guide

C-109
Cisco Media Gateway Manager 5.0 User Guide
OL-5461-02
Appendix C Troubleshooting
Statistics Report Problems
C.12.4 You See FDNs for Other Entities When You Generate Report
You see FDNs for other entites when you generate reports. For example: When you generate raw report
for trunk data for one card, you might see trunk data from different card also. This is because some of
the tables doesn't have slot information and hence we get data only with node information
Step 1 This is not an error. You will see extra data
Defect Information—Collect the following information for further analysis:
• /opt/svplus/log/srtserver.log
Possible alternative workaround—None
C.12.5 You See Wrong FDN for Raw Report
The FDN reported is wrong. Either with wrong values or with junk values
Step 1 The data should be correct. This is an error in the server while forming FDN
Defect Information—Collect the following information for further analysis:
• /opt/svplus/log/srtserver.log
Possible alternative workaround—None
C.12.6 The Utilization Report Value Is Greater Than 100%
The Utilization report value is greater than 100%.
Step 1 This is an error. Collect the log file mentioned below
Defect Information—Collect the following information for further analysis:
• /opt/svplus/log/srtserver.log
Possible alternative workaround—None