User guide

C-75
Cisco Media Gateway Manager 5.0 User Guide
OL-5461-02
Appendix C Troubleshooting
Connection Management Problems
C.9.3.2 Unsupported Service Type for the Foresight Connections for PNNI/SPVC Endpoints
During connection addition, an eror in the return error window on the screen could state "CM Server
does not support Connection type[], Service type[], and Endtoend type []between Card type and []." The
parenthesis are filled with appropriate values.
We need to determine if the service type is applicable to the endpoints.
Step 1 Determine the cards on which the connection is being added and the service type given in the GUI.
Step 2 This error is thrown when the service type is either abr-fs, atfst for a PVC, SPVC or Hybrid end to end
type and the card is either a pxm, axsm, rpm or frsm12 card.
Defect Information—Collect the cmsvr logs, in the directory /opt/svplus/log.
Possible alternative workaround—Change either the endpoints or the service type to add the connection.
C.9.3.3 Ce-Ce Connection Port Speed Should Be Same on Both
While adding a CE-CE connection this error message might be thrown "For Ce-Ce Connection Port
Speed should be same on both sides. Port Type should be same except for Structured 8T1 and E1"
Step 1 Make sure that the port speed is same for both the local and remote endpoints.
Step 2 Also the port types should be the same for both the endtypes except for Structured 8T1 and 8E1.
Defect Information—Collect the cmsvr logs, in the directory /opt/svplus/log.
Possible alternative workaround—Change the endpoints accordingly to add the connection.
C.9.3.4 Cannot Create One Segment Hybrid
While adding a one segment connection, a check is made to make sure that it is not a Hybrid connection.
The following error will pop up if that is the case. " Cannot create one segment hybrid connection."
Step 1 Make sure the End to End Type is not Hybrid for a single segment connection.
Defect Information—Collect the cmsvr logs, in the directory /opt/svplus/log.
Possible alternative workaround—Change the end to end type as something other than Hybrid.