User guide

C-66
Cisco Media Gateway Manager 5.0 User Guide
OL-5461-02
Appendix C Troubleshooting
Connection Management Problems
Defect Information—Collect the following information for further analysis:
• Collect all complete screen snapshots for the investigative commands used for debugging this issue.
• Contents of /opt/svplus/log/CMSCclient.log file.
Possible alternative workaround—None
C.9 Connection Management Problems
This section includes the following information:
• C.9.1 Configuration Center GUI; Framework Issues
• C.9.2 Configuration Center GUI; CM Server Reported Errors
• C.9.3 Cmsvr Errors
• C.9.4 CMGRD
C.9.1 Configuration Center GUI; Framework Issues
The Configuration Center management functions are divided into the following categories.
• Connections - Manages the connections
For connection management, the Configuration Center communicates with the Connection Management
Server process.
• Network elements - Manages the nodes and their components.
For network element management, the Configuration Center communicates with the Config Server
process.
The Configuration Center's connection tab is the main window for creation, modification and viewing
of network connections. The Connections tab content pane provides additional tabs for creating
connections (Advanced Mode and Quick Mode tabs) and retrieving a list of existing connections
(Connection tab).
The Configuration Center uses the Cisco MGM framework and workflow mechanism to launch
applications and to create and display connection information.
• Connections can be selected in Cisco MGM applications and the Configuration Center (Connection
Tab) can be launched to view/modify the selected connection.
• Connections can be dragged and dropped from other application to Configuration Center's
Connection tab for modification.
The following sections describe guidelines for trouble shooting issues related to creation, modification
and viewing of network connection using Configuration Center.