User guide

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Cisco Media Gateway Manager 5.0 User Guide
OL-5461-02
Chapter 2 Basic Concepts
What Are the General Features of Cisco MGM?
2.3.6 Using the Diagnostic Center
Note For detailed information about using the Diagnostic Center, see Chapter 9, “Managing Faults.”
You can launch the Diagnostic Center from various Cisco MGM applications, such as the Statistics
Report, Configuration Center, or Chassis View. The Diagnostic Center tool appears in the toolbar.
To launch the Diagnostic Center, you can:
• Choose Fault > MGX 8880/8850MG > Diagnostic Center.
The Diagnostic Center consolidates all the following diagnostic operations:
• 2.3.6.1 Diagnostic Operations for Network Elements, page 2-25
• 2.3.6.2 Diagnostic Operations for Network Manageability, page 2-25
• 2.3.6.3 Diagnostic Operations for Connections, page 2-25
2.3.6.1 Diagnostic Operations for Network Elements
You can diagnose network elements, for example, networks, nodes, cards, lines, ports, paths, or trunks.
By diagnosing network elements, you can:
• Monitor real-time counters.
• Extend support for the Node Resync process to allow for two different levels.
• Configure bit error rate test (BERT) to verify the integrity of a network element by measuring error
statistics.
2.3.6.2 Diagnostic Operations for Network Manageability
You can monitor statistic events for network manageability to collect element management
health-related statistics. In addition, you can:
• Verify that all the nodes in the network are managed correctly by Cisco MGM.
• Identify general network problems.
• Provide success rates, failure rates, and throughput of Cisco MGM to protocols such as FTP and
SNMP.
• Create a trouble ticket that extracts all the information from the History Panel.
2.3.6.3 Diagnostic Operations for Connections
By diagnosing connections, you can:
• Access fault management capabilities in the form of diagnostic tests for connections, which include
continuity (integrity) facility for PNNI soft permanent virtual connection (SPVC).
• Perform general test operations such as up and down connections, and connection loopback.