User guide

9-51
Cisco Media Gateway Manager 5.0 User Guide
OL-5461-02
Chapter 9 Managing Faults
How Did You Manage the Fault?
By default, the Alarm Log shows alarm and event information that occurred during the last 4 hours. To
view the Alarm Log:
Step 1 In the Domain Explorer Hierarchy pane, select a domain, group, or NE.
Step 2 Choose Fault > Alarm Log. The Alarm Log appears and displays the information detailed in
Table 9-19.
:
Table 9-19 Field Descriptions for the Alarm Log Window
Field Description
ID Unique number that the system uses to identify a particular alarm or
event.
Source ID NE or EMS where the selected alarm or event occurred.
Affected Object Object where the selected alarm or event occurred. For NE-specific
alarms, the affected object fields will display “MGM”. For the non-NE
specific alarms:
• Maximum number of login attempts exceeded alarm—The affected
object field displays the user ID associated with the alarm.
• Cisco MGM self monitor alarm—The affected object field displays
the threshold parameter associated with the alarm.
Module Name Name of the module where the selected alarm or event occurred.
Physical Location Physical location of the equipment where the selected alarm or event
occurred.
Probable Cause Probable cause of the selected alarm or event.
PS Perceived severity of the alarm before it was cleared. Severity can be
Critical, Major, Minor, Warning, or Indeterminate. The background color
of the column indicates the alarm status. A green background indicates
that the alarm is cleared.
SA Indicates whether the alarm or event is service affecting. Values are:
• Yes if its service affecting
• No if its not service affecting
• N/A if no information is provided by the NE
MGM Time Stamp (GMT) Date and time when the alarm or event occurred on the server.
MGM Clear Time Date and time when the alarm was cleared on the server.
MGM Duration Amount of time required to clear an alarm
(MGM Clear Time Stamp – MGM Time Stamp) in dddd:hh:mm:ss
format.
NE Time Stamp Date and time when the alarm or event occurred on the NE.
NE Clear Time Date and time when the alarm or event was cleared on the NE.
Description Brief description of the selected alarm or event. If no description is
entered, this field is blank.