User guide

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Cisco Media Gateway Manager 5.0 User Guide
OL-5461-02
Chapter 9 Managing Faults
Where Is the Fault?
Note No alarms or events will be generated in the Alarm Browser if Oracle shuts down.
9.5.3 Using Visual and Audible Alarm Notifications
To use visual and audible alarm notifications:
Step 1 In the Domain Explorer window, choose Edit > User Preferences.
Step 2 The User Preferences dialog box appears. On the Event Notification tab, in the Show Notification Dialog
area, select whether or not an alert popup opens when a specific alarm or informational event occurs on
NEs in the management domain or in the application.
The Event Notification dialog box opens whenever a new alarm or event occurs. According to your User
Preferences selection, you will receive popup notification about alarms by severity and information on
events from the network element (NE) or from Cisco MGM. The Event Notification popup remains open
until one of the following occurs:
• You click OK to close the dialog box.
• It is replaced by an Event Notification dialog box with a higher severity.
• You click Disable to disable all event notifications.
The Event Notification displays the information shown in Table 9-8.
Step 3 In the Play Audible Notification area, select whether or not an audible alert is sounded when a specific
alarm or informational event occurs on the NE or in the application. You can also select whether or not
a continuous audible alert is sounded when there is an update in the Dashboard. Check the Continuous
Alarm for Dashboard notifications check box.
Note To stop the continuous audible alert, choose Fault > Stop Continuous Beep in the Domain
Explorer.
Step 4 Check the Save current settings check box and click OK.
Tip Click Disable on the popup window itself to disable additional popups.
Table 9-8 Event Notification Dialog Box Descriptions
Field Description
Source Displays the name of the source where the alarm or event originated.
Time Displays the date and time that you received the Event Notification popup.
Category Indicates the category of alarm or event; alarm categories include Critical, Major,
Minor, or Cleared. Event categories include NE Event (if the event occurred on a NE)
or EMS Event (if the event occurred on Cisco MGM).
Probable Cause Identifies the probable cause of the alarm or event.
Affected Object Identifies the object that is affected by the alarm or event.