User guide

9-8
Cisco Media Gateway Manager 5.0 User Guide
OL-5461-02
Chapter 9 Managing Faults
Where Can I Get Information on Affected Services and Customers?
Table 9-1 Field Descriptions for the Alarm Browser Window
Column Name Description
Alarm ID Indicates the unique number that the system uses to identify a particular alarm.
Perceived Severity Displays the perceived severity of the selected alarm (critical, major, minor, or
warning). The background color also indicates the severity, where:
• Red = Critical
• Orange = Major
• Yellow = Minor
• Cyan (blue-green) = Warning
• Green = Cleared
Acknowledged Indicates whether the selected alarm has been acknowledged by the user. Values
are Yes and No.
Note Displays any notes that were entered for the selected alarm. This field also
shows the login name of the user who entered the note and the time when the
note was entered.
Source ID Displays the name of the network element where the selected alarm occurred.
Probable Cause Displays the probable cause of the selected alarm. Displays Not
Applicable/Unknown if no additional information is available.
Affected Object Displays the name of the object where the selected alarm occurred.
Module Name Displays the name of the module where the selected alarm occurred.
Physical Location Displays the physical location of the equipment where the selected alarm
occurred, such as slot, and port numbers.
Alarm Time Stamp Displays the date and time when the alarm occurred on the server.
NE Alarm Time
Stamp
Displays the date and time when the alarm occurred on the NE.
Service Affecting Indicates whether the alarm condition is service affecting (SA); values are Yes
and No.
Clear Time Stamp Displays the date and time when the alarm was cleared on the server.
NE Clear Time
Stamp
Displays the date and time when the alarm was cleared on the NE.
Acknowledged Time
Stamp
Displays the date and time when the user acknowledged the selected alarm.
Acknowledged
Username
Displays the login name of the user who acknowledged the selected alarm.
Alarm Status Displays the status of the selected alarm (active or cleared).
Description Displays additional information about the selected alarm. If there is no
additional information, this field is blank.