User guide

ManualsBrandsCisco ManualsComputer equipmentPXM Version 1.1

Contents

xvii

Cisco Media Gateway Manager 5.0 User Guide

OL-5461-02

C.3.4 Cannot Customize the Network Map C-11

C.3.5 Color Settings when the Cisco MGM Client Is Run on a Sun Ultra 5 Workstation? C-11

C.3.6 How Do I Collect Thread Dumps? C-12

C.3.7 Launching Help on a Solaris Client C-13

C.4 Topology Problems C-14

C.4.1 Discovery Mechanism C-14

C.4.2 Discovery Issues at Startup C-14

C.4.2.1 No Nodes Are Discovered C-14

C.4.2.2 Node Name Is Incorrect in Database C-15

C.4.2.3 Node IP Is Incorrect in Database C-15

C.4.2.4 Node Alarm Shown Incorrectly in Database C-16

C.4.2.5 Reachable Node Is Shown as Unreachable C-16

C.4.2.6 Cisco MGM State Is Incorrect C-17

C.4.3 Discovery Issues at Runtime C-18

C.4.3.1 Node Added Not Shown in Cisco MGM Configuration Center, Chassis View, Diagnostic

Center or Statistics Report GUIs

C-18

C.4.3.2 Node Name Change Not Getting Updated in Cisco MGM Configuration Center, Chassis

View, Diagnostic Center or Statistics Report GUIs

C-19

C.4.3.3 Node IP Address Change Not Getting Updated in Cisco MGM Configuration Center,

Chassis View, Diagnostic Center or Statistics Report GUIs

C-19

C.5 Equipment Management Problems C-20

C.5.1 Sync Up Issues C-20

C.5.1.1 EM Declares Successful Node Re-sync When Node Mode Is 3 C-20

C.5.1.2 Network Setup and Configuration Required for OOEMC Sync Up Process C-21

C.5.1.3 Node Mode Remains in 1 C-22

C.5.1.4 Node Mode Remains in 2 C-22

C.5.1.5 Node Resync Mode is 5 C-24

C.5.1.6 Cisco MGM DB Inconsistent With Switch Data After Successful Coldstart (Cisco MGM

Server stop/start) or Periodic Resync

C-26

C.5.1.7 Cisco MGM CM GUI Shows Incomplete Connections After Successful Node Resync and

Dbroker Sync Up

C-26

C.5.1.8 Cisco MGM GUI Shows Mismatched Information Between GUI Views and DB

Data

C-27

C.5.2 Cisco MGM DB and Switch Data Inconsistency Issues After Node Provisioning for MGX C-29

C.5.2.1 DB Table Population Through Traps and SNMP Upload C-29

C.5.2.2 Switch Data Does Not Match With Cisco MGM DB Table After Node Provisioning C-29

C.6 Configuration Center, Chassis View, Diagnostic Center and Statistics Report Problems C-33

C.6.1 Cisco MGM Configuration Center, Chassis View, Diagnostic Center or Statistics Report

Basics

C-33

C.6.2 Basic Issues C-35