User guide

Contents
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Cisco Media Gateway Manager 5.0 User Guide
OL-5461-02
A.5 Inspector View Icons A-19
A.6 Network Map Icons A-20
A.6.1 Icon States A-20
A.6.2 Icon Colors A-21
A.6.3 Operational and Communication State Icons A-22
A.6.4 Network Map Edit Menu A-23
APPENDIX B Error Messages B-1
B.1 Cisco MGM Client Error and Warning Messages B-1
B.2 Cisco MGM Server Error Messages B-61
B.2.1 Critical Server Error Messages B-61
B.2.2 Major Server Error Messages B-68
B.2.3 Minor Server Error Messages B-87
B.2.4 Debug Server Error Messages B-104
B.3 Cisco MGM Server Audit Messages B-104
APPENDIX C Troubleshooting C-1
C.1 Server Problems C-2
C.1.1 CiscoMGM Server Does Not Respond C-2
C.1.2 Cannot Connect to the CiscoMGM Server C-3
C.1.3 NE Connection State Is Listed as Unavailable C-5
C.1.4 Launching Tables Results in Database Errors C-5
C.1.5 SNMP Traps Are Not Forwarded from NEs C-6
C.1.6 Trap Port Is Unavailable C-6
C.1.7 NE Is Not Discovered C-6
C.1.8 NE Is Not Reachable C-6
C.1.9 NE Model Type Appears as Unknown C-7
C.1.10 Memory Backup, Memory Restore, or Software Download Fails C-7
C.1.11 Memory Autobackup, Software Commit, or Software Revert Fails C-7
C.2 Client Connectivity Problems C-8
C.2.1 Database Is Not Available C-8
C.2.2 Database Timeout Occurred C-8
C.2.3 Are the Cisco MGM Client and the Cisco MGM Server Connected? C-9
C.2.4 Cannot Log In as Provisioner or Operator C-9
C.2.5 “Cannot Authenticate User” Message Appears C-10
C.3 Client Operational Problems C-10
C.3.1 Cannot Delete an NE C-10
C.3.2 Added a New Software Version to the Wrong NE C-10
C.3.3 Cannot Schedule Jobs C-11