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CHAPTER

5-1

Cisco TelePresence System 500-32 Installation, First-Time Setup, and Field-Replaceable Unit Guide

OL-23420-01

Field-Replaceable Units and Region- and

Country-Specific Power Cables

June 5, 2013, OL-23420-01

This chapter describes the tasks you perform to replace the Field-Replaceable Units (FRUs) for your

Cisco TelePresence System 500-32 (CTS-500-32) for first time use. This chapter also includes a list of

FRUs for the TelePresence system and region- and country-specific power cord information and includes

the following sections:

• List of Field-Replaceable Units, page 5-2

• Finding the Serial Number Location, page 5-3

• Replacing the Codec—Part Number CTS-CODEC-SING-G1= or CTS-CODEC-SING1CH= (China

Only), page 5-4

• Replacing the Display Assembly—Part Number CTS500-32-INTDISP=, page 5-9

• Replacing the Rear Camera Cover—Part Number CTS500-32-CAM-CVR=, page 5-12

• Replacing the Camera Lens Cover—Part Number CTS500-32-LENSCVR=, page 5-14

• Replacing the Microphone Cover—Part Number CTS500-32-MICCVRL= (Left) or

CTS500-32-MICCVRR= (Right), page 5-17

• Replacing the Power Supply—Part Number CTS-CODEC-S-PWR=, page 5-18

• Region-and Country-Specific Power Cables, page 5-24

Note The display used in this product contains mercury. Dispose of according to local, state, and federal laws.

Summary of content (24 pages)

PAGE 1
CH A P T E R 5 Field-Replaceable Units and Region- and Country-Specific Power Cables June 5, 2013, OL-23420-01 This chapter describes the tasks you perform to replace the Field-Replaceable Units (FRUs) for your Cisco TelePresence System 500-32 (CTS-500-32) for first time use.
PAGE 2
Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables List of Field-Replaceable Units List of Field-Replaceable Units Table 5-1 contains a list of the FRUs for the CTS-500-32. Note Table 5-1 Most FRUs replace lost or broken items; optional items are listed as “Optional” and do not come with the standard product configuration.
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Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Finding the Serial Number Location Table 5-1 FRUs for the CTS-500-32 (continued) FRU Description CTS500-32-PED= Pedestal (Stand-Mount only) CTS500-32-PEDCOL= Column for table stand (Table-Mounted systems only) CTS500-32-TABMT= Table mount Note Order this FRU to convert your system from a pedestal-mounted to a table-mounted system.
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Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Codec—Part Number CTS-CODEC-SING-G1= or CTS-CODEC-SING1CH= (China Only) Figure 5-1 Serial Number Location 343340 SN: XXXNNNNXXXX Replacing the Codec—Part Number CTS-CODEC-SING-G1= or CTS-CODEC-SING1CH= (China Only) This section provides you with the procedure to replace the codec for your system and includes the following topics: • Tools required, page 5-4 • Replacing the Codec—Video, page 5-4 • Replacing
PAGE 5
Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Codec—Part Number CTS-CODEC-SING-G1= or CTS-CODEC-SING1CH= (China Only) Replacing the Codec—Detailed Steps To replace the codec, complete the following steps. Step 1 Figure 5-2 Turn the On/Off switch to the Off position.
PAGE 6
Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Codec—Part Number CTS-CODEC-SING-G1= or CTS-CODEC-SING1CH= (China Only) Step 2 Removing the Codec Cover 209093 Figure 5-3 Remove the rear codec cover.
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Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Codec—Part Number CTS-CODEC-SING-G1= or CTS-CODEC-SING1CH= (China Only) Step 3 Figure 5-4 Remove the tie-wraps from around the cables by pressing the latch on the tie-wraps and removing them. One of the tie-wraps is shown with callout 1 in Figure 5-4. Removing the Tie Wraps around the Cable Bundles 209094 1 Step 4 Detach the cables from the codec. Make a note of each cable connection.
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Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Codec—Part Number CTS-CODEC-SING-G1= or CTS-CODEC-SING1CH= (China Only) Step 12 Use the tie-wraps to route and rearrange the cables. Callout 1 in Figure 5-4 shows the location of one of the two tie-wrap. Correct cable routing ensures that the codec cover can be placed on the rear of the display.
PAGE 9
Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Display Assembly—Part Number CTS500-32-INTDISP= Replacing the Display Assembly—Part Number CTS500-32-INTDISP= The following section provides you with the procedure to replace the display and includes the following topics: • Tools required, page 5-9 • Replacing the Display Assembly—Video, page 5-9 • Replacing the Display Assembly—Detailed Steps, page 5-9 Tools required One #2 Phillips screwdriver Note Two
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Chapter 5 Replacing the Display Assembly—Part Number CTS500-32-INTDISP= Field-Replaceable Units and Region- and Country-Specific Power Cables Step 3 Remove the tie-wraps from around the cables by pressing the latch on the tie-wraps. One of the tie-wraps is shown with callout 1 in Figure 5-4. Step 4 Detach the cables from the codec. Make a note of each cable position. You can use the tape flags on the cables for this purpose. If your cables do not have tape flags, you can make some with masking tape.
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Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Display Assembly—Part Number CTS500-32-INTDISP= Step 8 Figure 5-6 Loosen the screws that attach the display assembly to the column and pull the display off the column. Removing the Display From the Column 510802 Step 9 Unpack the new display assembly. Step 10 Put the new assembly back on the column and route the cable bundles upward behind the codec bracket.
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Chapter 5 Replacing the Rear Camera Cover—Part Number CTS500-32-CAM-CVR= Field-Replaceable Units and Region- and Country-Specific Power Cables e. Delete the MAC address of the previous codec from the Cisco Unified CM application user profile that is used in CTS-Manager. f. Add the new codec to the application user profile and click Save.
PAGE 13
Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Rear Camera Cover—Part Number CTS500-32-CAM-CVR= Removing the Rear Camera Cover 209096 Figure 5-7 Step 3 Attachment of the new rear camera cover is the opposite of removal. Place the cover on the display assembly and secure it with the screws.
PAGE 14
Chapter 5 Replacing the Camera Lens Cover—Part Number CTS500-32-LENSCVR= Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Camera Lens Cover—Part Number CTS500-32-LENSCVR= To replace the camera lens cover, complete the following steps: Step 1 Log in to the Cisco TelePresence System (CTS) by completing the following steps: Open a browser and type in the IP address of the system in the URL and press Enter. Step 2 a. In the Admin field, type admin. b.
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Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Camera Lens Cover—Part Number CTS500-32-LENSCVR= Step 4 Removing the Camera Lens Cover 209103 Figure 5-8 Remove the camera lens cover.
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Chapter 5 Replacing the Camera Lens Cover—Part Number CTS500-32-LENSCVR= Step 5 Attach the new camera lens cover to the system. Attaching the Camera Lens Cover 209097 Figure 5-9 Field-Replaceable Units and Region- and Country-Specific Power Cables Step 6 In the Cisco TelePresence Administrative GUI, click Stop to retract the camera back into its enclosure. Step 7 Log out of the Cisco TelePresence Administrative GUI.
PAGE 17
Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Microphone Cover—Part Number CTS500-32-MICCVRL= (Left) or CTS500-32-MICCVRR= (Right) Replacing the Microphone Cover—Part Number CTS500-32-MICCVRL= (Left) or CTS500-32-MICCVRR= (Right) To remove the microphone cover, grasp the microphone cover by its edges near the camera lens and pull outward. Installation is the opposite of removal.
PAGE 18
Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Power Supply—Part Number CTS-CODEC-S-PWR= Replacing the Power Supply—Part Number CTS-CODEC-S-PWR= This section provides you with the procedure to replace the codec for your system and includes the following topics: • Tools required, page 5-18 • Replacing the Power Supply, page 5-18 Tools required One #2 Phillips screwdriver Replacing the Power Supply To remove the power supply, complete the following steps:
PAGE 19
Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Cisco Unified IP Phone—Part Number CP-7975G-CTS= Removing the Power Supply 209270 Figure 5-11 Step 4 Place the new power supply in the slot behind the codec cover. Step 5 Connect the power cord to the power supply to the power supply.
PAGE 20
Chapter 5 Replacing the Cisco Unified IP Phone—Part Number CP-7975G-CTS= Field-Replaceable Units and Region- and Country-Specific Power Cables Required and Optional Tools To replace the Cisco Unified IP Phone, the following tools are required: • Laptop computer (for connecting to the Cisco TelePresence Administration Software and Cisco Unified Communications Manager (Unified CM) GUIs) • RJ45 Ethernet straight through patch cable (for the laptop-to-codec connection • Customer Unified CM administrator
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Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Cisco Unified IP Phone—Part Number CP-7975G-CTS= Figure 5-12 Step 7 Check the status of the Cisco Unified IP Phone by completing the following steps: a. Tip Step 8 Note IP Phone TelePresence Screen Log in to the Cisco Telepresence System Administration GUI to verify the IP Phone status.
PAGE 22
Chapter 5 Replacing the Cisco Unified IP Phone—Part Number CP-7975G-CTS= Step 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Connect the new Cisco Unified IP Phone to the Ethernet cable to the 10/100 SW port (the same port as was used on the existing phone). The IP phone starts booting with the PoE provided by the TelePresence codec and attempts to register with Unified CM. Wait for the phone to become active. Step 6 Press the Settings button on your Cisco Unified IP Phone.
PAGE 23
Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Replacing the Cisco Unified IP Phone—Part Number CP-7975G-CTS= Step 30 Press the Save softkey to save your changes. After the configuration is saved, the IP phone will display the following text: Updating CTL Step 31 Press **# (Star-Star-Pound) to lock your phone configuration. The Cisco Unified IP Phone reloads and bring up the Cisco TelePresence screen. Step 32 Wait for the phone to complete its bootup procedure.
PAGE 24
Chapter 5 Field-Replaceable Units and Region- and Country-Specific Power Cables Region-and Country-Specific Power Cables Region-and Country-Specific Power Cables Table 5-2 provides you with a list of the region- and country-specific power cables.