Specifications

4000326 Rev A Chassis 5-7
Troubleshoot Alarm Conditions
Introduction
The information in this section provides possible solutions to alarm conditions.
Troubleshooting Alarm Alarms
The following table shows the possible causes of alarm conditions and their possible
solutions.
Alarm Condition Possible Causes Possible Solutions
Power supply connection is
loose.
Verify that all power supply
connections are secure.
Loss of system power.
Verify that AC power is
present at receptacle.
AC power failure; backup
in use.
Check other displays and
indicators for power
indication.
• Display is not on.
• POWER indicator is off.
• STDBY indicator is on.
Module indicator is burned
out.
Contact Scientific-Atlanta for
a replacement indicator.
For instructions, refer to
Chapter 6, Customer
Information.
Status monitoring is not in
use.
This is normal.
Even when the SM connector
is secure, the indicator turns
on only when the CIM has
received incoming data
within the last 10 minutes.
Status monitoring
connection is loose.
Verify that the SM connector
is secure.
SM indicator is on.
SM indicator is burned out.
Contact Scientific-Atlanta for
a replacement indicator.
For instructions, refer to
Chapter 6, Customer
Information.
Loss of power. Check/reconnect power.
Cooling fan is not working.
Fan failure. Replace fan.