Installation Guide
20 Prisma Gigabit Ethernet Media Converter Module Installation Instructions 4007998 Rev B
For Information
Support Telephone Numbers
This table lists the Technical Support and Customer Service numbers for your area.
Region Centers Telephone and Fax Numbers
North America Cisco Services
Atlanta, Georgia United States
For Technical Support, call:
Toll-free: 1-800-722-2009
Local: 678-277-1120 (Press 2 at the prompt)
For Customer Service or to request an RMA number, call:
Toll-free: 1-800-722-2009
Local: 678-277-1120 (Press 3 at the prompt)
Fax: 770-236-5477
E-mail: customer.service@sciatl.com
Europe,
Middle East,
Africa
Belgium For Technical Support, call:
Telephone: 32-56-445-197 or 32-56-445-155
Fax: 32-56-445-061
For Customer Service or to request an RMA number, call:
Telephone: 32-56-445-444
Fax: 32-56-445-051
E-mail: elc.service@sciatl.com
Japan Japan
Telephone: 81-3-5908-2153 or +81-3-5908-2154
Fax: 81-3-5908-2155
E-mail: yuri.oguchi@sciatl.com
Korea Korea
Telephone: 82-2-3429-8800
Fax: 82-2-3452-9748
E-mail: kelly.song@sciatl.com
China
(mainland)
China
Telephone: 86-21-2401-4433
Fax: 86-21-2401-4455
E-mail: xiangyang.shan@sciatl.com
All other
Asia-Pacific
countries &
Australia
Hong Kong
Telephone: 852-2588-4746
Fax: 852-2588-3139
E-mail: support.apr@sciatl.com
Brazil Brazil For Technical Support, call:
Telephone: 55-11-3845-9154 ext 230
Fax: 55-11-3845-2514
For Customer Service or to request an RMA number, call:
Telephone: 55-11-3845-9154, ext 109
Fax: 55-11-3845-2514
E-mail: luiz.fattinger@sciatl.com
Mexico,
Central
America,
Caribbean
Mexico For Technical Support, call:
Telephone: 52-3515152599
Fax: 52-3515152599
For Customer Service or to request an RMA number, call:
Telephone: 52-55-50-81-8425
Fax: 52-55-52-61-0893
E-mail: karla.lugo@sciatl.com
All other
Latin America
countries
Argentina For Technical Support, call:
Telephone: 54-23-20-403340 ext 109
Fax: 54-23-20-403340 ext 103
For Customer Service or to request an RMA number, call:
Telephone: 770-236-5662
Fax: 770-236-5888
E-mail: veda.keillor@sciatl.com