System information

New feature descriptions TC6.1.0

Voice mail support and message waiting indication

Endpoints registered to a Cisco Unified Communications Manager (CUCM) can be assigned a voice

mail profile. When receiving a Busy or No Answer signal from such an endpoint, the call is forwarded

to voice mail.

You can access the voice mail from a Touch 8” panel by tapping the Messages icon. Also a message

waiting notification will appear.

Shared lines support in CUCM

When registered to a Cisco Unified Communications Manager (CUCM) the endpoint may be part of a

shared line. This means that several devices in the same partition share the same directory number.

The different devices sharing the same number receive status from the other appearances on the line.

For example, you can set up a shared line so that many devices share the same number and the first

available operator picks up the call (help desk). Assisted call handling, where an administrator

manages the calls for an executive (forward, barge in) is another example. Also multiple devices

belonging to one person can share the same line, thus allowing him/her to pick up a call on one device

and resume it on another (single number reach).

You can find information about how to set up shared lines in the CUCM user documentation (Cisco

Unified Communications Manager System Guide).

Ad-hoc conferencing in CUCM

Endpoints registered on Cisco Unified Communications Manager (CUCM) version 8.6.2 or later can

invoke an ad-hoc conference. This requires that a conference bridge is added as an MCU on CUCM.

Any endpoint can participate in the conference, regardless of where they are registered.

If the number of participants drops to two, the conference will de-escalate to a point-to-point call.

A CUCM device package is required to be able to configure the Multipoint mode from the CUCM to

allow for ad-hoc conferencing using a media resource group list. If the multipoint mode configuration is

not available in CUCM, ad-hoc conferencing must be configured manually using the following

command: xConfiguration Conference 1 Multipoint Mode: CUCMMediaResourceGroupList.

CUCM 8.6(2.23071) device pack (requires CCO login):

http://software.cisco.com/download/release.html?mdfid=283782839&flowid=26422&softwareid=28207

4299&release=8.6(2.23071)&relind=AVAILABLE&rellifecycle=&reltype=latest

CUCM 9.1(1.21010) device pack (requires CCO login):

http://software.cisco.com/download/release.html?mdfid=284510097&flowid=37562&softwareid=28207

4299&release=9.1(1.21010)&relind=AVAILABLE&rellifecycle=&reltype=latest