System information

Introduction software version TC6
12
Camera firmware
PrecisionHD 1080p 4x S2 and PrecisionHD 1080p 2.5x is only supported with the SX20. The cameras
will work as third party cameras, but the C series codec software will not be able to upgrade the
camera and it is therefore not supported for usage with C-series codecs.
When upgrading from TC5.1.6 and older, the PrecisionHD 1080p 4x S2 will upgrade twice because of
a change in the location of the camera software. Each upgrade may take around 10 minutes. The new
firmware file used for upgrade is a7camera.pkg whereas the old package was nandi.pkg.
The camera recovery function that was removed in TC6.1.0 has from TC6.2.1 and TC6.3.0 been
re-introduced in the software.
If a PrecisionHD 1080p 4x is stuck in the boot loader and the camera needs to run the rescue script,
please use TC6.0.1 or TC6.2.1/TC6.3.0 or later and execute systemtools camerarescue. Cisco does
not expect to see this issue on cameras running newer software. The camera software fix with ID
20012 that was released in TC5.1.5 prevents this.
Camera firmware TC6.2.1, TC6.2.0, TC6.1.2 & TC 6.1.1
Camera type
Hardware ID
Software
First released in
PrecisionHD 1080p 4x
52000000
S01752-2.0 FINAL
ID:20012
Sangam.pkg
TC 5.1.5
PrecisionHD 1080p 2.5x
54000000
S01777-2-0 FINAL
ID:20012
A7camera.pkg
TC6.1.0
PrecisionHD 1080p 4x S2
53000000
S01777-2-0 FINAL
ID:20012
A7camera.pkg
TC6.1.0
PrecisionHD 1080p 12x
50000001
50000002
50000003
S01718-4.0 FINAL
ID:40083
Rover.pkg
TC5.1.6