Cisco TelePresence System C/SX/EX/MX/Profile Series Software release notes TC6 D1501708 September 2013
Contents Contents Contents............................................................................................................................... 2 Document revision history ................................................................................................. 8 Introduction software version TC6..................................................................................... 9 Hardware compatibility .....................................................................................
Contents ICE support..................................................................................................................................... 19 Active Control: Providing end users conference control with TelePresence Server ...................... 20 New diagnostics warning on web interface .................................................................................... 21 Reduced support for HTML tags in message alert and message prompts on screen ................... 21 G.
Contents Security warning when system password is not set ....................................................................... 33 New software release for Cisco TelePresence PrecisionHD 4x S2 Camera ................................. 33 Pairing support for Cisco ISDN Link ............................................................................................... 33 Support for encryption on CUCM ...................................................................................................
Contents Resolved caveats in TC6.1.2................................................................................................................. 48 Application ...................................................................................................................................... 48 Video .............................................................................................................................................. 48 Protocol ...............................................
Contents Video .............................................................................................................................................. 57 Web ................................................................................................................................................ 57 xAPI ................................................................................................................................................ 58 Open caveats in TC6.2.1 .....................
Contents Modified API configurations in TC6.0.0 ................................................................................................. 91 Cisco TelePresence systems hardware dependencies ...................................................97 Introduction ............................................................................................................................................ 97 NAND Flash...........................................................................................
Document revision history Document revision history Revision Date Description 08 September 17 2013 07 July 18 2013 06 June 11 2013 05 May 7 2013 04 April 25 2013 th th th th th Release of TC6.2.1, maintenance release Release of TC6.2.0, dot release Release of TC6.1.2, maintenance release Release of TC6.1.1, maintenance release Update on MX-series camera preset bug (see open caveats 6.1.0) and announcement of TC6.1.
Introduction software version TC6 Introduction software version TC6 This release note describes the features and capabilities included in the Cisco TelePresence System C/MX/EX/SX/Profile series codec software version TC6. Important notes and warnings relevant for this software version: Cisco TMS If using Cisco TMS to manage EX series endpoints, Cisco TMS 13.2.2 or later is highly recommended with TC6 or later. Cisco TMS 13.2.1 is unable to upgrade EX series endpoints to TC6.
Introduction software version TC6 System passwords Due to the security enhancement in CSCud96071, it is impossible to log into the TC6.0 web interface with blank credentials when an empty password was set in TC6.1.x and TC6.2.x. A workaround is to execute the API command xCommand Systemunit AdminPassword Set Password: “”. Cisco does not recommend using an empty password, and any system without password set will display a warning on the screen.
Introduction software version TC6 New hardware revision of the Cisco TelePresence Quick Set SX20 August 2013, Cisco starts shipping a new hardware revision of the SX20 Codec, which is not supported in older software versions except TC5.1.6. Information on serial number range will appear in a later release note. There are no changes in functionality between the new and the old revision.
Introduction software version TC6 Camera firmware PrecisionHD 1080p 4x S2 and PrecisionHD 1080p 2.5x is only supported with the SX20. The cameras will work as third party cameras, but the C series codec software will not be able to upgrade the camera and it is therefore not supported for usage with C-series codecs. When upgrading from TC5.1.6 and older, the PrecisionHD 1080p 4x S2 will upgrade twice because of a change in the location of the camera software. Each upgrade may take around 10 minutes.
Introduction software version TC6 Camera firmware TC6.1.0 Camera type Hardware ID Software First released in PrecisionHD 1080p 4x 52000000 S01752-2.0 FINAL TC 5.1.5 ID:20012 Sangam.pkg PrecisionHD 1080p 4x S2 53000000 S01777-2-0 FINAL TC6.1.0 ID:20012 A7camera.pkg PrecisionHD 1080p 12x TC5.1.6 50000001 S01718-4.0 FINAL 50000002 ID:40083 50000003 Rover.pkg Camera type Hardware ID Software First released in PrecisionHD 1080p 4x 52000000 S01752-2.0 FINAL TC 5.1.
Introduction software version TC6 Camera firmware TC6.0.0 Camera type Hardware ID Software First released in PrecisionHD 1080p 4x 52000000 S01752-2.0 FINAL TC 5.1.5 ID:20012 Sangam.pkg PrecisionHD 1080p 4x S2 53000000 S01777-2-0 FINAL TC6.0.0 ID:20010 A7camera.pkg PrecisionHD 1080p 12x 50000002/50 S01718-4.0 FINAL 000003 ID:40083 TC5.1.6 Rover.
New features and functionality in TC6.2.1 New features and functionality in TC6.2.1 • Support for new flash memory that will be introduced in new hardware revisions of the C series codecs. This new memory will probably start shipping spring or summer 2014. More information about TAN numbers and compatibility levels will appear in a later release note. Features that have been re-introduced or fixed in TC6.2.1: • The camera rescue script has been re-introduced (CSCuc21521).
New features and functionality in TC6.2.0 New features and functionality in TC6.2.
New feature descriptions TC6.2.0 New feature descriptions TC6.2.0 Changed BFCP port range Due to the support for ICE and TURN in TC6.2, the BFCP port is now incrementing from UDP/TCP 5070 to 5077. If a firewall is blocking ports in this range, the presentation channel will not be established and the presentation will be sent in the main video channel. Please note that BFCP will only be sent over TCP as a fallback for interworking scenarios.
New feature descriptions TC6.2.0 Moveable PIP on EX series Moveable PIP solves the problem of getting a video PIP in front of the PC view, or other important information when presenting or viewing PC. Click and drag to re-locate the PIP to pre-defined drop zones. Improved web interface features The System Recovery page has new information and improved layout. A more precise explanation of the alternatives and consequences of the different recovery options is provided.
New feature descriptions TC6.2.0 Call preservation If the TelePresence endpoint loses its connection to the primary CUCM, the call is preserved. This provides greater resiliency and a better user experience. All actions (e.g. presentation, hold) on the touch panel will be greyed out except for “Hang Up” since call control is lost (connection to the CUCM). The next call will be handled by the secondary CUCM and all call features will be available.
New feature descriptions TC6.2.0 • Active Control (IX) is not supported with ICE • Not supported by CUCM until CUCM 10 (registration and calls without ICE will work but calls requiring ICE will fail) • ANAT must be turned off, which is the default setting. (ANAT Applies to Dual Stack Call protocol mode. SDP will have both an IPv4 and IPv6 address. This feature should not be used yet.
New feature descriptions TC6.2.0 • Requires TelePresence Touch 8, no support for Remote Control • No TelePresence MCU support • SIP only feature. H323 interworking scenarios are not supported. • Requires that UDP port 5172 is not blocked by any firewall • Active Control is disabled by default. Enabling the features may cause problems with the call signaling. If an Active Control enabled call traverses a CUCM trunk with a CUCM version lower than 9.1.
New feature descriptions TC6.2.0 VU meter on web interface for C series The VU (Volume Unit) meter found in the OSD, which shows a representation of the signal level on input sources is now available also from the web interface peripherals section. This feature is not available for SX, MX and EX series endpoints. Change of dynamic payload types – Cisco CUCM standard is used Dynamic Payload Numbers will follow Cisco CUCM standard if possible: Codec Value H.263+ 96 H.264 Base (Mode0) 97 H.
New feature descriptions TC6.2.
New features and functionality in TC6.1.2 & 6.1.1 New features and functionality in TC6.1.2 & 6.1.1 6.1.1 and 6.1.2 are maintenance releases and have no new functionality, only bug fixes.
New features and functionality in TC6.1.0 New features and functionality in TC6.1.0 Self view and layouts behavior changes on EX series Reduced support for HTML tags in message alert and message prompts on screen Release key policy change and software upgrade management Password always prompted on Telnet and SSH Diagnostics logging G.
New feature descriptions TC6.1.0 New feature descriptions TC6.1.0 Self view and layouts behavior changes on EX series The following behavior changes (CSCug21387) have been made for EX series: • Self-view will be turned off when disconnecting - outside call selfview will always be in full screen if ON • If self-view is ON when connecting, keep selfview in full screen, bring up selfview PIP when connected. • Increased size of filmstrip, with maximum 3 frames possible.
New feature descriptions TC6.1.0 G.729 audio codec support for SIP Support for the G.729 including Annex A and B audio codec is added in order to provide better IP phone interoperability. G.729 codec support is only implemented for the SIP protocol as of TC6.1.0.
New feature descriptions TC6.1.0 Voice mail support and message waiting indication Endpoints registered to a Cisco Unified Communications Manager (CUCM) can be assigned a voice mail profile. When receiving a Busy or No Answer signal from such an endpoint, the call is forwarded to voice mail. You can access the voice mail from a Touch 8” panel by tapping the Messages icon. Also a message waiting notification will appear.
New feature descriptions TC6.1.0 This device pack is not available for CUCM 9.0. Support for call forwarding (Call Forward All) – EX series only When registered to a Cisco Unified Communications Manager (CUCM) call forwarding is supported. Call forwarding diverts calls to a specified number. When Call Forward All is activated, all incoming calls are diverted. The target destination for diverted calls can be set from the Touch 8” panel, or provisioned by the Cisco Unified Communications Manager (CUCM).
New feature descriptions TC6.1.0 New and improved web interface features ► Several diagnostics checks have been added. Diagnostic checks may easily identify configuration errors ► Factory reset warnings have been improved ► Easier to download logs and configuration ► Easy to perform configuration backup and restore Refined Touch 8” user interface and new Touch 8” features ► The merge button is no longer displayed when a user clicks on “Accept & Hold current”.
New feature descriptions TC6.1.0 API shows status of connected outputs Executing xstatus Video Output will return the status of connected outputs and their resolutions. This information can also be seen in the web interface under Configuration –> Peripherals.
New features and functionality in TC6.0.0 New features and functionality in TC6.0.0 Improved video layout control on Cisco TelePresence Touch 8 Security warning when system password is not set New software release for Cisco TelePresence PrecisionHD 1080p 4x S2 Camera.
New feature descriptions TC6.0.0 New feature descriptions TC6.0.0 Improved video layout control on Cisco TelePresence Touch 8 The Touch 8 layout control has got the following improvements in TC6.0.0: ► ► Improved local layout control on Touch o • Layout options available directly from stage o • Icons reflecting the actual layouts Support for custom layouts on Touch o • Custom layouts defined on TC Console 6.
New feature descriptions TC6.0.0 Please note that the encryption indicator (padlock) will indicate that the connection to the ISDN Link is secure, but does not guarantee the full end-to-end encryption as the ISDN Link does not have any way of determining full end-to-end encryption.
New feature descriptions TC6.0.
New feature descriptions TC6.0.0 Certificate handling The Security (Configuration – Security) gives the possibility to upload Certificate Authorities (CA) in the PEM format (.pem) with one or more certificates in one file. It is possible to turn on and off the certificate for HTTPS, SIP and 802.1x. The locations of these files on the codec are: /config/certs/apps/8021x.pem /config/certs/ca/default.pem There is no key-file as the certificates are stored decrypted.
New feature descriptions TC6.0.0 It is also possible to determine if 1080p60 is supported in the main.log as the following example shows: Example: top of main.log of C60: Mar 23 18:33:28 ppc main: CasperII Must be Casper II (not Casper) = OK Mar 23 18:33:28 ppc main: Main board: B Main board must be G or later. = NOT OK This codec does not support 1080p60 because the main board is too old. Example main.
New feature descriptions TC6.0.0 New web path for capturing User Interface screenshots from Touch 8 With TC6, it is possible to capture screenshots from the Touch interface by entering the following URL: http:///web/translation. Capturing screen shots from the Touch 8 is only supported on systems with a directly connected Touch panel: MX-series and EX-series endpoints or C40, C60 and C90 when using Ethernet Port 2. New Endpoint upgrade API for TC6 and Cisco TMS 14.
New feature descriptions TC6.0.0 The System Upgrade Status page in Cisco TMS 14.1 has been improved. The endpoint itself sends continuous feedback throughout the process. To see the upgrade status, see Systems > System Upgrade > System Upgrade Activity Status. Behavior change: No disconnect confirmation when using OSD With TC6, there is no longer a disconnect confirmation dialog when pushing the disconnect button on the remote control.
Open and resolved caveats in TC6 Open and resolved caveats in TC6 Using the Bug Search Tool You can use the Bug Search Tool to find information about caveats (bugs) for this release, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved caveats. To use the Bug Search Tool, follow these steps: Step 1 Access the Bug Search Tool by navigating to http://www.cisco.com/cisco/psn/bssprt/bss Step 2 Log in with your Cisco.com user ID and password.
Open and resolved caveats in TC6 OSD Reference ID Summary CSCua42948 / When using custom layouts and presenting on C series codecs, no layout options are CSCui11511 available in the layout menu when the resolution of the presentation source is set to certain values. The configured layouts appear in the menu as expected when the resolution is not set to those values. CSCui58504 A touch panel remains in "Connecting" state, unable to re-pair automatically in networks with heavy packet loss.
Open and resolved caveats in TC6 Reference ID Summary CSCuh32320 Polycom RMX sends encrypted media that fails to decrypt and decode because TC software is not handling the MKI byte in the SRTP correctly. CSCui47228 TC6.2.0 fails to send OLC ack to MCU intermittently. This causes no video and audio received from the MCU. CSCui49305 Wrong time zone set at endpoint when provision from CUCM - America/Lima.
Open and resolved caveats in TC6 Reference ID Summary * Second in DualPresentationOnly the background/wallpaper needs to be displayed. CSCuf59880 When audit is enabled on SX20 it shows the login attempts from users, but it does not contain any trace of the commands the user executed. CSCuh03066 When using composited layouts resolution cannot be 1080p at 30fps at 1472 with optimal definition profile set to high. Same call without composited inputs will result in 1080p30.
Open and resolved caveats in TC6 Audio Reference ID Summary CSCug37410 G.729 is not implemented for H323, only for SIP. CSCuf44626 When covering the handset microphone on EX series, far end hears echo when speaking. Camera Reference ID Summary CSCuf04455 If a camera used on TC software is moved physically, the software does not detect the movement and no change is made in xstatus camera n position.
Open and resolved caveats in TC6 Reference ID Summary breaking the serial port communication to a VX Tactical or VX Clinical Assistant 1.2. TC5 does not require login on serial port. In TC6.x.x and TC6.1.x the workaround is to remove the system password. Protocol Reference ID Summary CSCuh78102 A system may lose its H323 registration after boot. CSCuh25060 TC6.1 endpoint calling via H.323 through VCS to an MXP fails to connect due to “master slave negotiation failure”.
Open and resolved caveats in TC6 Reference ID Summary CSCug56211 Touch panel loses pairing when “Connect to other codec” is pushed. This may happen if the codec is not powered on or haven´t fully booted yet. When pairing is lost, credentials are required to pair again. CSCub67676 Endeavour fails to authenticate endpoints, which may allow an attacker to impersonate the endpoint, and cause Endeavour to install any TT software package.
Open and resolved caveats in TC6 Reference ID Summary complexity requirements results in an HTTP 500 error.
Open and resolved caveats in TC6 Resolved caveats in TC6.1.2 Application Reference ID Summary CSCug70644 Codec prints message “Stack smashing from rxFecCountMissingPackets” and reloads or goes into maintenance mode when in call with Jabber Video due to FEC error. Video Reference ID Summary CSCud91075 Workaround is in place after being removed in TC6.1.0: During a call you will see that the encoded video will get more and more video artefacts that is not caused by packet loss.
Open and resolved caveats in TC6 Resolved caveats in TC6.1.1 Application Reference ID Summary CSCug03464 Encryption icon is not shown on Touch and OSD although the call is encrypted. Camera Reference ID Summary CSCug56483 Camera pre-sets are not returning to the saved location on MX series. Instead the camera is moving to the privacy position.
Open and resolved caveats in TC6 Application Reference ID Summary CSCue42649 Self-view will not go back to fullscreen mode once presentation has executed. To bring the SelfView back to FullScreen, you need to disable "SelfviewDefault" -> "FullscreenMode" and enable. CSCue04708 Every time the EX90 is power cycled, the sound output defaults to the ‘headset’, as opposed to ‘speaker’. CSCue04601 Wrong handling of the RTCP reception report may in some cases result in reported packet loss more than 100%.
Open and resolved caveats in TC6 Reference ID Summary expected time to register to a SIP registrar server. CSCub87346 When changing from IPv6 to IPv4, the endpoints continue to be SIP registered on IPv6. CSCub16191 TC endpoint unable to re-register to outbound proxy after VCS failure. Endpoint registers for VCS1 as primary and VCS2 as secondary using outbound registration. VCS1 goes to maintenance mode. When VCS1 comes back online, the endpoint is still registered to VCS2.
Open and resolved caveats in TC6 Touch 8 Reference ID Summary CSCue59134 From TC6.1.0 it is no longer possible to transfer, hold or resume one of the participants in a multisite call. These functions are only available for a participant in a peer-to-peer call. This is to get a more unified experience across all conferencing methods. CSCue60191 The Touch 8” fails to encrypt its read-write file systems allowing sensitive information to be recovered after a factory reset has been performed.
Open and resolved caveats in TC6 Resolved caveats in TC6.0.1 Audio Reference ID Summary CSCub87545 G729 audio codec support in TC software: G729, G729A and G729AB. Application Reference ID Summary CSCue46463 EX90 hosting a multisite call with two participants will transmit its own connected presentation source for 1-2 seconds to participant 1 when participant 2 starts presentation. OSD Reference ID Summary CSCue29288 Dialling numbers with # does not work when using the remote control.
Open and resolved caveats in TC6 Resolved caveats in TC6.0.0 Audio Reference ID Summary CSCue08042 TC codec - Outgoing audio clips/saturated when receiving G.711 from 3 party rd device. CSCtz62973 Noise is amplified to an unacceptable level when a presentation source is connected to the SX20 via the supplied DVI-VGA/audio cable. New cable available CPN: 74-10160-02 Camera Reference ID Summary CSCud95689 Cisco TelePresence PrecisionHD 1080p4x S2 camera may fail after upgrade.
Open and resolved caveats in TC6 Protocol Reference ID Summary CSCud96538 When Panasonic Endpoint KX-VC600 makes a point to point SIP call to C20 (version TC5.1.4, TC5.1.5), the C20 hangs without the call being connected. CSCud61578 EX60/90 endpoints registered to CUCM in SIP mode do not encode “#” / “*” in SIP messages that are constructed. CSCub01162 TC/TE based TelePresence codecs configured for SIP may not register to the expected SIP proxy server.
Open and resolved caveats in TC6 System Reference ID Summary CSCuc60271 Enable cryptography (except media encryption) in no-crypto software. This allows usage of Touch panel on Non Crypto systems (TCNC) CSCue10525 Timestamps in logs does not have same time zone. Logs from arms (expect osd) seem to be logged with UTC, while ppc log entries are formatted according to local time zone. CSCuc64359 When a corrupt config.
Open and resolved caveats in TC6 Reference ID Summary CSCtx65144 If the config.db file is corrupted the system will go into a constant reboot. CSCub18097 Not possible to downgrade EX90 with “hardware Compatibility = 2” below TC5.1.1. Touch 8 Reference ID Summary CSCub43575 C90 loses connection with Touch panel when layout button is pushed in a threescreen scenario with a custom layout. CSCtt25399 When static IP is selected, the NTP server needs to be set explicit as well.
Open and resolved caveats in TC6 Reference ID Summary software it is important that a descriptive message is written to the console.log when the wrong package is used in an attempt to upgrade. xAPI Reference ID Summary CSCtz93477 xStatus command does not show correct PTZ Values.
Open and resolved caveats in TC6 Open caveats in TC6.2.1 For open caveats regarding other endpoints/vendors, see the interoperability section. Reference ID CSCuh04746 CSCui06221 Endpoint / Versions Fix Device affected Target TC endpoints using remote control 6.1.x 6.2.x 6.3.0 Touch 8 6.2.0 Summary Self-view has to be manually moved to the selected monitor specified by xconfiguration Video SelfviewDefault OnMonitorRole. 6.3.0 The Touch 8 controller on endpoints running TC6.
Open and resolved caveats in TC6 Reference ID Endpoint / Versions Fix Device affected Target Summary by xConfiguration Conference 1 DoNotDisturb DefaultTimeout. Using the Remote it will be enabled until turned off. CSCug37656 All TC endpoints 6.x 6.3.0 Fan status in system information on web might be misinterpreted. Although it may report “fans not running” or “can’t match [RPM] rpm” it does not mean that the system is faulty or that there is a problem with the fans.
Open and resolved caveats in TC6 Reference ID CSCui06221 Endpoint / Versions Fix Device affected Target Touch 8 6.2.0 6.3.0 Summary The Touch 8 controller on endpoints running TC6.2 displays a button to change the layout of remote participants in ad hoc, Multiway, and rendezvous conferences. This button has no effect and is only relevant in multisite conferences. CSCui06180 Touch 8 6.2.0 6.3.
Open and resolved caveats in TC6 Reference ID Endpoint / Versions Fix Device affected Target Summary until turned off. CSCug37656 All TC endpoints 6.x 6.3.0 Fan status in system information on web might be misinterpreted. Although it may report “fans not running” or “can’t match [RPM] rpm” it does not mean that the system is faulty or that there is a problem with the fans. If the system is operating within the temperature specification, customer or TAC should take no action.
Open and resolved caveats in TC6 Open caveats in TC6.1.2 For open caveats regarding other endpoints/vendors, see the interoperability section. Reference ID Summary Endpoint / Versions Fix Device affected Target 5.x 6.x 7.0.x The TC software is configured with the default SNMP community strings. This is needed for “plug and play” functionality, but SNMP community strings should be treated as “credentials” and therefore this must be changed after initial configuration.
Open and resolved caveats in TC6 Reference ID Endpoint / Versions Fix Device affected Target Summary improved. CSCuf93352 SX20 6.0.x 6.2.0 When an SX20 is in standby mode and is reloaded from the GUI, it comes up correctly, however, the display connected to HDMI1 does not come out of standby. The display on HDMI2 comes correctly out of standby. CSCue78225 Touch 8 6.0.x 6.2.
Open and resolved caveats in TC6 Open caveats in TC6.1.1 For open caveats regarding other endpoints/vendors, see the interoperability section. Reference ID Summary Endpoint / Versions Fix Device affected Target CSCuh50086 All TC endpoints 6.1.x 6.2.0 H323 Multiway Accept&Merge fails in 6.1.x CSCug76672 All TC endpoints when using VCS 6.0.x 6.1.x 6.2.0 The encryption padlock does not appear when encryption is set to ON. It does not help to set the GUI EncryptionIndicator to “Always On”.
Open and resolved caveats in TC6 Reference ID Summary Endpoint / Versions Fix Device affected Target CSCug06492 All TC endpoints 5.x 6.x 6.2.x A switch is configured with a default data VLAN on a switch port. It tags all packets, also EAP packets with the DATA VLAN. When xConfiguration Network 1 VLAN Voice Mode is set to Off we can read this packet even though it is tagged with VLAN. When we set VLAN mode to auto or manual we discard any packet that is not tagged with our VLAN.
Open and resolved caveats in TC6 Reference ID Summary Endpoint / Versions Fix Device affected Target CSCug56502 Touch 8 6.0.x 6.1.0 6.1.1/ 6.2.0 Touch UI: Need easy way to enter dot (.) from the dial pad for IP address dialling CSCug03464 SX20 6.1.0 6.1.1 Encryption icon is not shown on Touch and OSD although the call is encrypted. CSCug56483 MX series 6.1.0 6.1.1 MX series camera preset functionality broken. CSCug37656 All TC endpoints 6.0.x 6.1.0 6.2.
Open and resolved caveats in TC6 Reference ID Summary Endpoint / Versions Fix Device affected Target CSCug09690 Touch pairing 6.0.x 6.1.x 6.2.0 Reverse DNS lookup for SSH may take a very long time to succeed with a bad DNS configuration, which may cause a time out the SSH pairing between touch and endpoint. Solution is to increase time out and remove reverse DNS lookup when doing SSH. CSCug48377 TC endpoints with Dual Monitor configuration 6.1.0 6.2.
Open and resolved caveats in TC6 Open caveats in TC6.0.1 For open caveats regarding other endpoints/vendors, see the interoperability section. Reference ID Summary Endpoint / Versions Fix Device affected Target CSCua73240 EX60 and EX90 5.1.x5.1.5 6.0.x 6.1.0 When closing the privacy cover on EX60 and EX90, the unit does not stop sending video. Bug was re-introduced in 6.0.x. CSCud79324 C40, C60 and C90 5.x.x 6.0.0 6.1.
Known limitations Known limitations Cisco Reference ID Equipment / Version Summary CSCuf20868 Touch 8 Touch panel gets unpaired after downgrade from TC6.1 due to the introduction of encrypted file system on Touch in TC6.1. This will not be fixed and workaround is to pair again. CSCts98937 Any Syslog is using TCP and not UDP. Syslog server needs to listen to the TCP port specified by xConfiguration Security Audit Server Port, default value 514.
Known limitations will still be On. Most likely this will result in a failing SSL handshake and a failover to TCP if default transport is set to Auto by the CUCM. A TCP registered endpoint will not be able to make secure calls. Also CUCM provisioning will turn DisableListening on: xConfiguration SIP DisableListening: On. This setting has to be set to off in order for the endpoint to register to VCS.
Known limitations Camera all SW versions. for HD-SDI. Depending on the device you connect the camera to, you may not get video using this format. The Cisco C Series codecs will support these formats. N/A Any Startup scripts will not work with Windows end of line. You must use Unix end of line to be able to run multiple commands. Most editors have the option to set which format to use. If you use Notepad ++, you can set Unix format in the Settings/Preferences menu.
Interoperability Interoperability The interoperability section describes the equipment and software revisions that were tested for interoperability with this release. The absence of a device or revision from this section does not imply a lack of interoperability. The systems below have been tested and verified with this software release. H.323 gatekeepers/traversal servers Equipment Software version TANDBERG N6.1 Comments Gatekeeper TANDBERG Q6.1 Border Controller Cisco Both Assent and H.460.18/.
Interoperability (default is 5000 bytes) If dual stream (BFCP) does not work: • Enable BFCP on SIP profile for endpoints in CUCM. • Enable BFCP for SIP trunk profile if calling to/from a Cisco VCS. NTP: Configure Unicast NTP references for endpoints in CUCM. Provisioning: Make sure the endpoint has a DNS server that can resolve the host name, or change CUCM > System > Server, to be IP address instead of hostname. CSCug19308: CUCM 8.6.
Interoperability MPS Gateway screen momentarily in a MPS voice switch conference when switching between 4:3 image and 16:9 image TANDBERG G3.2 Gateway Cisco ISDN GW 2.1 3241 RadVision 5.6.0.0.4 Gateway B40 MCU interoperability Equipment Software version Comments Cisco 3.0, 3.1 CSCud79767: Content from CUCM-registered TelePresence C-series endpoints can take 10 seconds to Server 7010 arrive at TS. Fixed in TS 2.42 CSCue88488: TC based endpoint running TC6.
Interoperability TelePresence CSCuh38547: See description above Server MSE 8710 TANDBERG J4.5, J4.6 MPS CSCuc81894: C series codec shows black screen momentarily in a MPS voice switch conference J4.6 when switching between 4:3 image and 16:9 image TANDBERG D3.10 MCU Cisco MCU 4.4(3.42) Tested with TC5.1.4 53xx Cisco MCU 4.4 (3.42) 42xx Cisco MCU 4.4(3.42) 45xx Cisco CTMS 1.9 When dialing to the CTMS, VCS cannot be interwork the call (H.323 to SIP Cisco conversion).
Interoperability after the 15-minute session refresh because the 1080p30/720p60 capable endpoints will start transmitting this resolution, which the 720p endpoint cannot decode. Multisite is not supported when doing CTMS conferences Polycom RMX 7.8.0.246 Basic SIP/H323 call OK Encrypted calls: no audio on C/EX/MX/SX series (CSCuh50078), blocky video on SX20 (CSCuh32320) – both bugs are fixed in TC6.2.1 BFCP OK RadVision 7.5, 8.
Interoperability reports on the CTS side. Cisco TelePresence TX6.0.2 (Lago) SIP System 1080p60 support on Lago 1G codecs Encrypted calls supported with TC6 ► CTS500-32 CSCue12132: In a point-to-point call ► TX1300 between TX9000 running TX6.0 and TC6 ► TX9000 the TC6 endpoint has decoding errors on ► TX9200 1080p if the TX6.0 endpoint has previously dialed a CTMS. Bug is identified in TX software. CSCue55134: P2P call between MX200 and CTS EP.
Interoperability SIP BFCP (dual stream) does not work. LifeSize Express LS_EX1_4.7.18 (15) H.323/SIP SIP transfer/hold does not work. LifeSize is unable to start presentation (BFCP). LifeSize Passport LS_PP1_4.8.0 (59) H.323/SIP SIP/H.323 transfer does not work. Sony PCS-1 03.41 H.323/SIP Dual stream is limited to 1 FPS. The main video frame rate will never exceed 15 FPS. Sony PCS-XG80 2.31.00 H.323/SIP SIP Far End Camera Control does not work. SIP encrypted calls does not work. SIP/H.
Interoperability and no video on the OCS side. No issues found in OCS 2007R2. OCS 2007R1 is not supported. Polycom VSX 7000 9.0.6.1 H.323/SIP At low video rate and with main video set to sharpness the VSX will not display any video. SIP/H.323 transfer does not work. H.264 is only used on lower bandwidths. CSCuh27649: EX60 running TC6.1.1 intermittently receives no audio from Polycom VSX 8000 when H323 calls are made. Polycom HDX 8000 HD 3.0.5 H.
xAPI Changes TC6 xAPI Changes TC6 This list includes all changes for the full capability set (C90) and some of the configurations/commands and result sets are not available for other endpoints. The API changes in this section are documented in the Cisco API Reference Guides available for download at: http://www.cisco.com/en/US/partner/products/ps11422/prod_command_reference_list.html New API commands in TC 6.2.
xAPI Changes TC6 New API configurations in TC6.2.
xAPI Changes TC6 New API Statuses in TC6.2.
xAPI Changes TC6 xStatus SystemUnit Diagnostics Message Type OLD: NEW:
xAPI Changes TC6 Configuration/Network[1]/DHCP[1] Configuration/Network[1]/DHCP[1]/RequestTFTPServerAddress[1] Configuration/SIP[1]/Profile[1]/Mailbox[1] Configuration/SIP[1]/Profile[1]/Line[1] Configuration/Video[1]/SelfviewControl[1] Configuration/Video[1]/SelfviewControl[1]/AutoResizing[1] Configuration/Video[1]/CamCtrlPip[1] Configuration/Video[1]/CamCtrlPip[1]/CallSetup[1] Configuration/Video[1]/CamCtrlPip[1]/CallSetup[1]/Mode[1] Configuration/Vi
xAPI Changes TC6 Status/Network[1]/IPv4[1]/DHCP[1]/TftpServerAddress[1] Status/Network[1]/IPv4[1]/DHCP[1]/TmsServer[1] Status/Network[1]/IPv4[1]/DHCP[1]/ProvisioningServer[1] Status/Network[1]/IPv4[1]/DHCP[1]/ProvisioningDomain[1] Status/Network[1]/IPv4[1]/DHCP[1]/TftpServer[1] Status/Provisioning[1]/Server[1] Status/Provisioning[1]/Software[1]/UpgradeStatus[1]/SecondsUntilUpgrade[1] Status/SIP[1]/Profile[1]/Mailbox[1] Status/SIP[1]/Profile[1]/Mailbox[1]/MessagesWaiting[1] Status/SIP[1]/Profile[1]/CallForw
xAPI Changes TC6 CallId(o): <0..
xAPI Changes TC6 Command/Camera/Preset/Store CameraId (o)<1..7> (r)<1..7> Command/Dial Protocol (o) (o) Command/Phonebook/Contact/Add Protocol (o) (o) CallRate (o)<0..65534> (o)<0..6000> Command/Phonebook/ContactMethod/Add Protocol (o) (o) CallRate (o)<0..65534> (o)<0..6000> Command/Phonebook/ContactMethod/Modify Protocol (o) (o) CallRate (o)<0..65534> (o)<0..
xAPI Changes TC6 PositionY (r)<0..10000> (o)<0..10000> Layer (r)<1..5> (o)<1..5> Height (r)<1..10000> (o)<1..10000> Width (r)<1..10000> (o)<1..
xAPI Changes TC6 Configuration/Experimental[1]/NetworkServices[1]/Medianet[1]/Metadata[1] Configuration/Experimental[1]/Audio[1]/Input[1]/Microphone[1]/EchoControl[1]/NoiseReductionMode[1] Configuration/Experimental[1]/Audio[1]/Input[1]/Microphone[2]/EchoControl[1]/NoiseReductionMode[1] Configuration/Experimental[1]/Audio[1]/Input[1]/Microphone[3]/EchoControl[1]/NoiseReductionMode[1] Configuration/Experimental[1]/Audio[1]/Input[1]/Microph
xAPI Changes TC6 Configuration/Video[1]/Input[1]/Source[3]/PresentationSelection[1] Configuration/Video[1]/Input[1]/HDMI[1] Configuration/Video[1]/Input[1]/HDMI[1]/RGBQuantizationRange[1] Configuration/Video[1]/Input[1]/HDMI[2] Configuration/Video[1]/Input[1]/HDMI[2]/RGBQuantizationRange[1] Configuration/Video[1]/Input[1]/DVI[2]/RGBQuantizationRange[1] Configuration/Video[1]/Input[1]/DVI[3]/RGBQuantizationRange[1]
xAPI Changes TC6 Configuration/Cameras[1]/Camera[1]/Flip[1] Configuration/Cameras[1]/Camera[2]/Mirror[1] Configuration/Cameras[1]/Camera[2]/Flip[1] Configuration/Cameras[1]/Camera[3]/Mirror[1] Configuration/Cameras[1]/Camera[3]/Flip[1] Configuration/Cameras[1]/Camera[4]/Mirror[1] Configuration/Cameras[1]/Camera[4]/Flip[1]
xAPI Changes TC6 Configuration/Cameras[1]/Camera[7]/Flip[1] Configuration/Conference[1]/DefaultCall[1]/Protocol[1] Configuration/Conference[1]/Multipoint[1]/Mode[1] Configuration/Experimental[1]/Conference[1]/PacketLossResilience[1]/ForwardErrorCorrection[1] Configuration/Experimental[1]/Audio[1]/Panning[1]/Mode[1] Configur
xAPI Changes TC6 Configuration/Video[1]/SelfviewPosition[1] Configuration/Video[1]/Layout[1]/LocalLayoutFamily[1] Configuration/Video[1]/Layou
xAPI Changes TC6 Status/H320[1] Status/H320[1]/Gateway[1] Status/H320[1]/Gateway[1]/Status[1] Status/H320[1]/Gateway[1]/Address[1] Status/H320[1]/Gateway[1]/Number[1] Status/H320[1]/Gateway[1]/Mode[1] Status/H320[1]/Gateway[1]/Reason[1] Status/H320[1]/Gateway[1]/Id[1] Status/Network[1]/VLAN[1]/Native[1] Status/Network[1]/VLAN[1]/Native[1]/VlanId[1] Status/Network[1]/CDP[1] Status/Network[1]/CDP[1]/Platform[1] Status/Network[1]/CDP[1]/Version[1] Status/Network[1]/CDP[1]/Capabilities[1] Status/Network[1]/CDP
xAPI Changes TC6 Status/Provisioning[1]/CUCM[1]/CTL[1] Status/Provisioning[1]/CUCM[1]/CTL[1]/State[1] Status/Provisioning[1]/CUCM[1]/ITL[1] Status/Provisioning[1]/CUCM[1]/ITL[1]/State[1] Status/SystemUnit[1]/Hardware[1]/TemperatureThreshold[1] Status/SystemUnit[1]/MenuLogo[1] Status/SystemUnit[1]/Diagnostics[1] Status/SystemUnit[1]/Diagnostics[1]/LastRun[1] Status/Video[1]/PIP[1] Status/Video[1]/PIP[1]/ActiveSpeaker[1] Status/Video[1]/PIP[1]/ActiveSpeaker[1]/Position[1] Status/Video[1]/PIP[1]/Presentation[
Cisco TelePresence systems hardware dependencies Cisco TelePresence systems hardware dependencies Introduction Due to replacement of hardware components there are some constraints running older software on newly manufactured endpoints. This is due to end-of-life of some components and introduction of new components that require support in the software. There are two ways to identify the minimum software version of a system, using the xAPI/tshell or by looking at the TAN number.
Cisco TelePresence systems hardware dependencies Example: xStatus camera HardwareID *s Camera 1 HardwareID: “e3:0xd30a” ** end If a system shipped with the E4 sensor is attempted to downgrade to an unsupported software version, the software downgrade will fail and the unit will reboot, keeping its existing software version. This example showed an EX60 with the E3 sensor, which means that it can be downgraded to versions earlier than TC 5.1.1.
Cisco TelePresence systems hardware dependencies Using the xAPI / tshell to identify software limitations Executing the API command xstat SystemUnit Hardware Module CompatibilityLevel will reveal if there are any software constraints for the system. The result returned when running the command will be 0, 1, 2, 3, 4, v, 1v or 2v: Compatibility Applicable level systems Description Minimum software version TC4 TC5 TC6 0 All No restrictions All All All 1 All The system has the new 4.2.
Cisco TelePresence systems hardware dependencies 1) Although 5.1.1 can be installed, Cisco recommends TC5.1.6 due to major color calibration improvements for MX series with the E4 sensor. CSCud31649. Examples of executing the API command: xStatus SystemUnit Hardware Module CompatibilityLevel System Output Minimum version MX300 *s SystemUnit Hardware Module 5.0.1 CompatibilityLevel: “v” SX20 *s SystemUnit Hardware Module 5.1.
Cisco TelePresence systems hardware dependencies Non-crypto 800-36051-05 E3 0 0 Non-crypto 800-36051-06 E3 1 1 Non-crypto 800-36051-07 E4 1 2 800-36834-02 E3 0 0 800-36834-03 E3 1 1 800-36834-05 E4 1 2 Non-crypto 800-37182-02 E3 0 0 Non-crypto 800-37182-03 E3 1 1 Non-crypto 800-37182-05 E4 1 2 800-36919-03 E3 1 V 800-36919-04 E4 1 2V Non-crypto 800-37822-03 E3 1 V Non-crypto 800-37822-04 E4 1 2V MX200 MX300 C series and Quick Set series Compatib
Cisco TelePresence systems hardware dependencies Non-crypto 800-36047-02 1 1 Non-crypto 800-36047-04 1 3 800-35367-01 0 0 800-35367-02 1 1 Non-crypto 800-36048-01 0 0 Non-crypto 800-36048-02 1 1 800-35342-02 0 0 800-35342-03 1 1 Non-crypto 800-36049-02 0 0 Non-crypto 800-36049-03 1 1 C60 C90 Compatibility SX20 TAN number CPU revision level 800-36554-01 0 2 800-36554-02 1 3 102
Cisco TelePresence Touch 8 hardware dependencies Cisco TelePresence Touch 8 hardware dependencies New hardware revisions for Cisco TelePresence Touch 8 There are as of TC6 four hardware levels of the Touch 8. The new hardware levels 1, 2 and 3 require newer software. From TC5.1.3 there is a lock preventing a downgrade of a system to a software version that is not supported by the connected touch panel.
Cisco TelePresence Touch 8 hardware dependencies 800-38885-02 OMAP revision 2 and Touch sensor revision 2 4.2.4 3 5.1.4 All SX/C/Profile Cisco strongly recommends upgrading from any TC4 software version when using a Cisco Touch 8 due to major improvements in software.
References and related documents References and related documents The following table lists documents and web sites referenced in this document. All product documentation can be found on our web site Name Document reference Cisco website http://www.cisco.com Cisco Software Download http://www.cisco.com/cisco/software/navigator.html?i=!ch Cisco TelePresence User Documentation http://www.cisco.
References and related documents THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
