Specifications

7-2
Cisco Unified IP Phone Services Application Development Notes
OL-22505-01
Chapter 7 Troubleshooting Cisco Unified IP Phone Service Applications
Error Messages
– CiscoIPPhoneMenu Object—If the field <Name> is missing for a <MenuItem>, the original parser
would stop rendering from that
<MenuItem> onwards. The new parser will display a blank line
in the menu list and continue to render any subsequent
<MenuItem> definitions.
– CiscoIPPhoneDirectory Object—If the field <Name> is not present, the old original parser would
not display the directory entry, the new parser will display the directory entry, but there will be
no
<Name> associated with it.
– CiscoIPPhoneInput Object—The URL and QueryStringParam fields are mandatory. The original
parser would not report an error on the missing URL and on submit request would display a
“Host not Found: message. If the
QueryStringParam field is missing, the updated parser will
report an error.
– SoftKeyItem—The Position field is mandatory. If the Position field is not present, the updated
XML parser will report an error.
Error Messages
The following error messages may appear on the prompt line of the Cisco Unified IP Phone display:
• XML Error[4] = XML Parser error (Invalid Object)
• XML Error[5] = Unsupported XML Object (not supported by this phone model)
• HTTP Error[8] = Unknown HTTP Error
• HTTP Error[10] = HTTP Connection Failed
The Cisco IP Phone 6900 series supports the following error messages:
Text Description
Services Unavailable cfg file directoryURL or servicesURL is empty
Host Not Found DNS query fails
Server Busy! Server response 503
Connection failed Socket cannot be created or the connection fails
XML Error [4]: Parse Error Does not match xml schema
Data too large! Downloaded content is over 196608 bytes
No services configured HTTP message body is empty
Filename too long! file name length is over 127 characters.
File Not Found Server response 404
HTTP connection failed Server response 500
Unknown Error Other errors.