Troubleshooting guide

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Cisco Broadband Local Integrated Services Solution Troubleshooting Guide
OL-5169-01
Chapter 3 Trouble Isolation Procedures
Finding System Information
Note If the show event-log or show alarm-log commands are issued without any tokens (parameters),
all events or alarms of all types and all severities for all components are displayed.
Issuing the show event-log or show alarm-log commands with any combination of optional tokens
limits the display to the designated subset of events or alarms.
Event Queue
The event-queue commands allows you to show, add, or delete an event queue on a Cisco BTS 10200
Call Agent or Feature Server.
show event-queue instance=CA146
add event-queue instance=CA146
delete event-queue instance=CA146
Event-queue commands must include the mandatory instance token, which specifies the Call Agent or
Feature Server (CAnnn, FSPTC, or FSAIN) where the event queue is located. Only one instance can be
shown, added, or deleted at a time.
Saving Events and Alarms to Log Files
Use the commands in this section to manage the way events and alarms are saved to their respective logs.
Show Report-Properties
Use the following show report-properties command to view the event or alarm properties currently
used to specify which levels, events, and alarms are saved to the event or alarm logs:
show report-properties
Reply : Success: Entries 1-3 of 3 returned.
TYPE=EVENT_LOGSIZE
VALUE=30000
TYPE=ALARM_LOGSIZE
VALUE=30000
TYPE=EVENT_LEVEL
VALUE=INFO
Note The show report-properties command, without any tokens as shown above, returns all alarm-logsize,
event-logsize, and event-level data.
There are no mandatory tokens (parameters) required for the show report-properties command;
however, you can optionally use the type and/or value tokens described previously.
Changing Report-Properties
Use the following change report-properties command to specify the maximum number and/or the
severity of event or alarm entries to be saved to the event or alarm logs:
change report-properties type=event-logsize|alarm-logsize; value=<logsize>; or
change report-properties type=event-level; value=<severity>
The type and value tokens are both mandatory for the change report-properties command.
• If type=event-logsize or alarm-logsize, then value must be an integer between 1 to 30000.