Troubleshooting guide

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Cisco Broadband Local Integrated Services Solution Troubleshooting Guide
OL-5169-01
Chapter 1 Solution Overview
Cisco NMS/OSS for Broadband Services
• Secure File Transfer Protocol (SFTP)—For bulk provisioning sessions. SSH and SFTP are always
available on the Cisco BTS 10200 Softswitch, and there is no command to turn them off. The user
can temporarily enable Telnet or FTP (or both); however, this can create security issues.
Caution Cisco strongly recommends that you use secure interfaces only. Refer to the Cisco BTS 10200
Command Line Interface Reference Guide for additional information on these commands.
• XML/CORBA and MACRO-XML/CORBA:
– Supports a CORBA provisioning and monitoring interface
– Supports provisioning via the Cisco Extensible Provisioning and Operations Manager (EPOM)
and the Cisco Self-Service Phone Administration (SPA).
Note MACRO-XML/CORBA is a read-only interface that end users can configure and use to display
large sets of data. It is used to streamline data queries and display complex data relationships.
• Simple Network Management Protocol (SNMP)—Provides traps, status, control, and
measurement functions, and provisionable community strings.
The Cisco BTS 10200 SNMP agent supports SNMPv2c operations defined by the opticall.mib
Management Information Base (MIB). The MIB is located in the directory /opt/BTSsnmp/etc on the
EMS. The NMS needs to load the main MIB (opticall.mib), that will in turn import three other MIBs:
IPCELL-TC, SNMPv2-TC, and SNMPv2-SMI. The main MIB uses variables from these MIBs.
• Hypertext Transfer Protocol (HTTP) and Secure Hypertext Transfer Protocol (HTTPS)—Permits
end users and service providers to perform many of the feature provisioning processes via the web-based
Cisco SPA system. Access from the user’s web browser to the SPA server is via HTTP. Access from the
service provider’s web browser is via HTTPS.
By default, SFTP sessions are used for file transfers initiated by elements outside the Cisco BTS 10200
Softswitch (and directed toward the Cisco BTS 10200 Softswitch). FTP sessions are used for file
transfers initiated by the Cisco BTS 10200 Softswitch.