Troubleshooting guide

1-54
Cisco Broadband Local Integrated Services Solution Troubleshooting Guide
OL-5169-01
Chapter 1 Solution Overview
Cisco NMS/OSS for Broadband Services
EMS Communications
Operators, network administrators, and end users can communicate with the EMS from their workstation
or PC over the interfaces shown in Figure 1-10.
Figure 1-10 Preferred EMS Management Interfaces for Service Provider and End Users
The user interfaces include the following:
• Secure shell (SSH)—For provisioning via command-line interface (CLI), Menu Assisted
Commands (MAC), and Maintenance (MAINT) shells.
– CLI shell—Used for entering entire commands and their parameters from the command line.
– MAC shell—Provides a menu for each command for entering all the applicable parameters.
– MAINT shell—Provides a maintenance interface for CLI commands that does not time out or
disconnect on switchover. It supplies a prompt based on the username.
Note After software installation, CLI provisioning must be enabled by applying database licenses. You will
not be able to run CLI commands until this is done. Your Cisco account team can provide the necessary
licenses and procedures.
97492
LAN
Packet
network
EMS/BDMS
JMS
CA/FS
Ethernet
Cisco BTS 10200
Softswitch
OSS
infrastructure
systems
SSH
SFTP
Bulk
provisioning
(CLI scripts)
XML/CORBA
Local
operator
(EPOM)
SSH, SFTP
SNMP, XML/CORBA
MACRO-XML/CORBA
SSH, SFTP
SNMP, XML/CORBA
MACRO-XML/CORBA
Service-provider managed network
MACRO-XML/CORBA
SPA server
and firewall
HTTP
End users
Service-provider
users
HTTPS
Local
operator
(CLI/MAC/MAINT)