Troubleshooting guide

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Cisco Broadband Local Integrated Services Solution Troubleshooting Guide
OL-5169-01
Chapter 1 Solution Overview
Solution Features
Operation, Administration, Maintenance, and Provisioning Features
Cable Management and Services are at the application layer. The two most widely used are the Simple
Network Management Protocol (SNMP) along with Cisco Network Registrar (CNR) described earlier.
SNMP is a part of the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite and it
facilitates the exchange of management information between network devices. It enables network
operators to manage network performance, find and solve network problems, and plan network growth.
• Management Interface—The Cisco BTS 10200 Softswitch provides several management
interfaces to monitor, control, and configure the system.
• CLI—The Cisco BTS 10200 Softswitch supports CLI commands. It also supports query of
operational and administrative states using CLI commands over Telnet, and it supports provisioning
using CLI commands and/or scripts (see below).
• SNMP—The Cisco BTS 10200 Softswitch supports SNMP interfaces for fault and performance
management data such that external management systems can be utilized to manage the switch.
• FTP—FTP interface on the Cisco BTS 10200 Softswitch is supported for retrieval of Billing records
and retrieval of Measurements data
• Provision configuration data using CLI commands over Telnet—The Cisco BTS 10200
Softswitch enables the user to provision and configure the system using the Telnet interface for the
entry of CLI commands or the FTP interface for batch files of CLI commands.
• Provision dial plan using CLI commands over Telnet—The Cisco BTS 10200 Softswitch enables
the user to provision dial plans using the Telnet interface for entry of CLI commands or the FTP
interface for download of batch files containing CLI commands.
• Dynamic reconfiguration of provisoned objects—Administration and configuration changes are
performed concurrently with call processing.
Note Some dynamic reconfiguration operations do impact call processing performance (see below in Issues
section).
• IP Routing (provisioning enhancement)—During provisioning of gateways, IP address of
gateway interfaces can be added to the static “host based routing” tables of Solaris OS.
Note Subnet-based IP routing is generally preferred to static routing; however, Solaris v6 does not fully
support subnet-addressing; static IP addresses of gateways are inserted into the hosts table on the Solaris
machine. The static approach has the advantage of not waiting for IP network convergence to find an
alternate route.
• Security —The Cisco BTS 10200 Softswitch runs in a standard Sun Solaris operating system which
supports standard UNIX security capabilities.
• Event Notification Log—All applications events are captured in a log file, each can be configured
to report logging level of: DEBUG, TRACE, CRICTICAL, WARNING, ERROR, INFO, in order of
decreasing detail and severity. See Diagnostic Tools below on viewing the log.
• Fault Handling—Fault handling deals with the following capabilities: Trouble Detection, Trouble
Isolation, Recovery , Trouble Notification, Trouble Verification, Repair, Repair Verification.