Troubleshooting guide

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Cisco Broadband Local Integrated Services Solution Troubleshooting Guide
OL-5169-01
Chapter 1 Solution Overview
Solution Features
Calling Number Delivery Blocking (CNDB)
CNDB allows the caller to control the status of their caller number privacy on a per-call basis. For all
new calls, the privacy status reverts back to the PPS.
Calling Name Delivery Blocking (CNAB)
CNAB allows the caller to control the status of their caller name privacy on a per-call basis. For all new
calls, the privacy status reverts back to the PPS.
Calling Identity Delivery and Suppression (CIDS)
CIDS allows a caller to explicitly indicate on a per-call basis whether both the calling name and calling
number will be treated as private or public. For all new calls, the privacy status reverts back to the PPS.
Calling Number Delivery (CND)
The CND feature provides CPE with the date, time, and DN of an incoming call. When the called
subscriber line is on hook, the calling party information is delivered during the long silent interval of the
first ringing cycle.
Calling Name Delivery (CNAM)
CNAM is a terminating user feature allowing CPE connected to a switching system to receive a calling
party’s name, number, and the date and time of the call during the first silent interval. If a private status
is assigned with the name, the name will not be delivered and a private indicator code P is sent to the
CPE. If the name is not available for delivery, the switch sends an out-of-area/unavailable code O to the
CPE.
Calling Identity Delivery on Call Waiting (CIDCW)
CIDCW is a service that enables a called party to receive information about a calling party on a waiting
call while off hook on an existing call. CIDCW provides the capability of calling identity delivery (CID)
information to the called party on waiting calls. CIDCW is considered an enhancement of the CW
feature, and requires the basic CW feature, along with the CND or CNAM feature.
If the calling party’s caller ID is not available (for example, if the caller has blocked caller ID) then the
called party’s caller ID display will indicate an anonymous call or other unidentified caller message as
in the caller ID feature.
Class of Service (COS) Restrictions
The class of service (COS) restrictions are defined for a for a subscriber or a location. Restrictions can
be call category restrictions or black list/white list restrictions.
Authorization Codes and Precedence
Authorization codes can be assigned to call category restrictions. If a user is restricted from making a
certain category of call, and has a subscription to an authorization code, the call can be allowed if the
user enters the correct authorization call. Authorizations codes cannot be provided for black/white list
restrictions.