Troubleshooting guide

10-15
Cisco Broadband Local Integrated Services Solution Troubleshooting Guide
OL-5169-01
Chapter 10 Troubleshooting the Cisco BTS 10200 Softswitch
Troubleshooting
You should receive a response similar to the following example:
TRUNK DIAGNOSTIC TEST EXECUTED -> diag trunk
TG-NUM -> 17
CIC -> 1
TEST-TYPE -> ADM-TERM-CONNECTION-TEST
TEST-DURATION -> 0
RESULT -> TEST-SUCCESS
REASON -> PASSED: Reason: AUEP-NACK received with RespCode = 510
Reply: Diagnostic command executed.
Step 5
To perform both test 1 and test 2 on ISDN trunk group 17 , enter the following command:
diag isdn-trunk-termination test=3; tgn-id=17; cic=1;
You should receive a response similar to the following example:
TRUNK DIAGNOSTIC TEST EXECUTED -> diag trunk
TG-NUM -> 17
CIC -> 1
TEST-TYPE -> ADM-MGW-MGCP-CONNECTIVITY-TEST
TEST-DURATION -> 0
RESULT -> TEST-SUCCESS
REASON -> PASSED: Reason: AUEP-NACK received with RespCode = 510
TG-NUM -> 17
CIC -> 1
TEST-TYPE -> ADM-TERM-CONNECTION-TEST
TEST-DURATION -> 0
RESULT -> TEST-SUCCESS
REASON -> PASSED: Reason: AUEP-NACK received with RespCode = 510
Reply: Diagnostic command executed.
Step 6
Run any additional tests that might be needed to determine that all ISDN-controlled trunk terminations
and trunk groups are in service.
CAS-controlled Trunk Groups
When a CAS-controlled trunk group’s administrative state is set to out-of-service (OOS), the trunk
group cannot be used for outgoing calls; however, incoming calls on that trunk group are honored.
• Trunk states are not changed and the operational state of the trunk group is not changed or affected.
• If both incoming and outgoing calls are to be blocked, all trunks in a trunk group should be set OOS.
When a CAS-controlled trunk group’s administrative state is set to in-service (INS), both incoming and
outgoing calls can be made and no trunk states are changed or affected.
To verify that all CAS-controlled trunk terminations are in service, perform the following steps:
Step 1 Use the following control command to force a CAS-controlled trunk termination into the MAINT state
for testing:
control cas-trunk-termination tgn-id=64; cic=1; mode=forced;
target-state=maint;
Step 2
Enter the command CLI> diag cas-trunk-termination.
The following menu should be displayed:
Reply: Diagnostic CAS Trunk Group Menu.
(1) CAS MGCP Connectivity Test
(2) CAS Termination Connection Test
(3) ALL
Test 1 tests MGCP access to the CAS-controlled trunk termination, test 2 determines if there is a path
to the device by pinging it, and test 3 performs both tests 1 and 2.