Troubleshooting guide

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Cisco Broadband Local Integrated Services Solution Troubleshooting Guide
OL-5169-01
Chapter 10 Troubleshooting the Cisco BTS 10200 Softswitch
Components
Cisco BTS 10200 Softswitch Controller Hosts
Each telephony controller host supports a minimum of 49K DS0 channels with a throughput of 100 DS0
calls (POTS) per second (setup and tear-down), with an average hold time of three minutes. It provides
at least 99.9994 percent availability.
The call-processing application is active on only one telephony controller host platform at a time, and
switches to the standby telephony controller host platform under failure conditions. The result is that
telephony controller host failure and switchover events are invisible to the signaling point.
The telephony controller includes a scalable, open host that provides SS7 interfaces, alarms, and a
reliable IP link between the telephony controller and media gateways.
Continuous Computing AXmp
The Continuous Computing AXmp provides full functional redundancy and is designed to recover from
any hardware failure within one second, with no data loss. In addition, the Continuous Computing AXmp
meets and exceeds Network Equipment Building System (NEBS) Level 3 standards.
Cards, Modules, and Connections
• Each Continuous Computing Server includes Fast Ethernet 100BASE-T network interface cards
(NICs).
• Each Ethernet NIC is connected by 100BASE-T to an Ethernet switch, such as the
Catalyst 6509.
Continuous Computing AXi
The AXi is a general purpose Sun Ultra SPARC server. The AXi is rack-mountable and is NEBS and
ETSI compliant.
Reference Documentation
For each component of the call agent, refer to the documentation provided with the particular
component. For information about the call agent, see the following publications:
• Cisco BTS 10200 Softswitch (Continuous Computing-Based Systems) Cable Installation
• Cisco BTS 10200 Softswitch Command-Line Interface (CLI) Reference Guide
• Cisco BTS 10200 Softswitch Operations, Maintenance, and Troubleshooting (OMT) Guide
• Cisco BTS 10200 Softswitch Application Installation (Duplex Systems)
• Cisco BTS 10200 Softswitch System Description
These publications are available online on the Cisco website or on the Cisco Documentation CD-ROM
that shipped with your system.