Troubleshooting guide

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Cisco Broadband Local Integrated Services Solution Troubleshooting Guide
OL-5169-01
Chapter 1 Solution Overview
Architectural Overview
• Support for additional resources, such as:
– Enhanced compliance with CableLabs PacketCable specifications
– Call Agent support for Event Messaging and DQoS
– Announcement/IVR Server
– Voice Mail Server
– CALEA Server
– Record Keeping Server (RKS)
– Full Element Management layer
– Flow through MTA provisioning
– Fault Management
This chapter provides an overview of the Cisco Broadband Local Integrated Services Solution (BLISS)
Release 1.5, including brief descriptions of the solution’s components.
This chapter contains the following sections:
• Architectural Overview, page 1-2
• Solution Components, page 1-8
• Solution Features, page 1-25
• Cisco NMS/OSS for Broadband Services, page 1-48
Architectural Overview
The Cisco BLISS for Cable solution architecture allows Multiple System Operators (MSOs) to leverage
their existing cable plant infrastructure to offer integrated voice and data services for residential
customers. The BLISS for Cable solution provides residential telephony services utilizing the basic
two-way, interactive infrastructure cable MSOs have installed to deliver High Speed Data (HSD)
services. This service utilizes the common HSD infrastructure including cable modems, head-end
equipment, and the distribution plant, to deliver high quality, local telephone service.
The Cisco BLISS for Cable solution architecture provides a number of benefits for cable system
operators, including:
• One network, one transport protocol capable of delivering multiple services (voice, video and data)
• Increase revenue, profits, and customer loyalty by delivering additional services over existing cable
infrastructure
• Rapid deployment of advanced services such as voice messaging, video services, and so on
• Proven, industry-leading network components for reliable, scalable, carrier-class packet networks
• Structured architectures for flexible, high-performance network services
This section includes the following topics:
• Architectural Features, page 1-3
• Operational Features, page 1-3
• Functional Architecture, page 1-6
• Physical Architecture, page 1-7