Troubleshooting guide

6-10
Cisco Broadband Local Integrated Services Solution Troubleshooting Guide
OL-5169-01
Chapter 6 Troubleshooting MTAs
Arris MTAs
• Upstream Channel Change (DCC supported for DOCSIS1.1 certification)
• Upstream Packet Classification
• DHCP Client
• Guaranteed bandwidth delivery (CIR)
• Setting & Policing of IP Precedence for signaling & Voice
Security Features
The security features of the SBV4502 are as follows:
• BPI, BPI+ (4th Quarter 2001)
• Centrally provisioned
• Centrally upgraded (software)
• DHCP
Management Features
The maanagement features of the SBV4502 are as follows:
• HTTP Diagnostics
• LEDs (power, port usage)
• SNMP v3 MIB Support
• XGCP/DOCSIS MIB(Moto supports DOCSIS MIB and Moto CM proprietary MIB)
• Centrally provisioned
• Centrally upgraded (software)
Arris MTAs
To collect logs from the Arris MTAs, complete the following steps:
Step 1 Log on to the call agent using Telnet
secca01# telnet nnn.nnn.nnn.nnn
Trying nnn.nnn.nnn.nnn...
Connected to nnn.nnn.nnn.nnn.
Escape character is '^]'.
Step 2 The system should respond with a CLI prompt and request your password. Enter your password.
-> CLI_init
Enter password> arristi
The system should respond with the following message:
Arris console is active
Type 'help' for available commands
The Arris console prompt is a line number enclosed in square brackets.