Troubleshooting guide

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Cisco Broadband Local Integrated Services Solution Troubleshooting Guide
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Chapter 5 Troubleshooting DOCSIS Networks
Troubleshooting Slow Peformance
Conclusion
A DOCSIS cable network is a sophisticated network that requires proper planning and maintenance.
Most performance issues in DOCSIS cable networks are a direct result of the proper planning and
maintenance not being performed. In today's Internet access market, where there are a variety of
broadband Internet access alternatives, it is vitally important that cable service providers quickly address
any performance or congestion issues in their network before they become significant enough for end
users to be noticeably affected and consequently consider an alternative means of broadband access.