Troubleshooting guide

3-19
Cisco Broadband Local Integrated Services Solution Troubleshooting Guide
OL-5169-01
Chapter 3 Trouble Isolation Procedures
Component States
Source Token
The source token specifies whether to query the Call Agent, or the EMS, for status information. It is an
optional token. Valid values for the source token are:
• EMS (Default)—Query the local EMS database for most current status.
• AGENT—Query the remote Call Agent database for most current status.
The following example returns the current status of a Call Agent:
CLI> status subscriber-termination id=*@ubr235; source=AGENT;
Control Commands
This section describes how to control subscriber terminations on a particular gateway. To control a
subscriber termination to the equipped or unequipped state, use the equip or unequip commands in the
“Equip Command” section on page 3-20 or the “Unequip Command” section on page 3-20. This section
is organized as follows:
• Control a Single Subscriber Termination
• Control All Subscriber Terminations
• Equip Command
• Unequip Command
Control a Single Subscriber Termination
The following example controls a single subscriber termination into service:
CLI> control subscriber-termination id=*@c3810_167; mode=forced;
target-state=INS;
Reply : Success: CLI change successful
ID -> c3810_167
REQUEST STATE -> ADMIN_INS
RESULT STATE -> ADMIN_INS
FAIL REASON -> ADM found no failure
REASON -> ADM executed successful
RESULT -> ADM configure result in success
Control All Subscriber Terminations
The following example controls all subscriber-terminations on a particular gateway to the target state:
CLI> control subscriber-termination id=*@ubr235; mode=forced; target-state=MAINT
Reply : Success: CLI change successful
ID -> ubr235
REASON -> ADM executed successful
RESULT -> ADM configure result in success
REQUEST STATE -> ADMIN_MAINT
RESULT STATE -> ADMIN_MAINT
FAIL REASON -> ADM found no failure
CLI>diag subscriber-termination
Reply : Success: Diagnostic Subscriber Menu.